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Rapid Flow Plumbing

Cartersville, GA
4.6(42 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

3 concerns

Critical code violation: Master plumber capped a pressure relief line against Georgia plumbing code, then refused to correct the safety hazard without additional payment, claiming an existing violation absolved responsibility, Accountability concern: Owner (Jeff) deflected responsibility after installing code violating work on commercial property, citing pre existing violations rather than immediately correcting his crew's mistake, upselling concerns

Trust Score: 0/100 · Based on 42 reviews

Solid pickSolid pick
4.6Google

Our Verdict

Hire with Conditions

#12 of 13 in Cartersville, GA

Best for
  • Emergency and same-day calls
  • Emergency and burst pipe repair
  • Bathroom and kitchen remodel plumbing
Avoid if
  • You can find better-priced options nearby

Hire if: You need fast same-day or after-hours response

Hire if: You need a plumber who actually shows up when scheduled

Caution if: You need predictable, consistent service across every visit

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need detailed walkthroughs and written estimates before work starts

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 42 Reviews Tell Us

Emergency Response

Exceptional emergency responsiveness: 30-minute response time on urgent issues, with multiple reviewers praising speed and quick problem identification

Emergency and same-day calls

Emergency and burst pipe repair

What To Watch Out For

1 review mentions membership programs or upselling

Critical code violation: Master plumber capped a pressure relief line against Georgia plumbing code, then refused to correct the safety hazard without additional payment, claiming an existing violation absolved responsibility

Accountability concern: Owner (Jeff) deflected responsibility after installing code violating work on commercial property, citing pre existing violations rather than immediately correcting his crew's mistake

Upselling concerns

Quality & Professionalism

Professional team communication and stress-free customer experience reported across multiple reviews

Communication

Exceptional emergency responsiveness: 30-minute response time on urgent issues, with multiple reviewers praising speed and quick problem identification

Professional team communication and stress-free customer experience reported across multiple reviews

Pricing

Transparent, fair pricing with no surprise charges: 4 of 5 reviews explicitly mention honest estimates and no upselling

Fast ResponderClean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

J
John H

We had a fantastic experience with this plumbing service. Professional, punctual, and highly knowledgeable. Everything was explained clearly and the work was done right the first time. What really stood out was their fairness and honesty. You will not meet better people in this business. Pricing was straightforward with no surprises, and you can tell they genuinely care about doing right by their customers. They will not upsell you on something you don't need.

D
Daniel Underwood

Steven and Scott came out due to a tankless hot water heater issue. Within 30 minutes they were able to identify the issue and fix it. Highly recommend this company. Friendly people and great service! 10 out of 10.

J
Jason Raver

My wife and I are remodeling our home and decided on Rapid Flow Plumbing after meeting with Jeff the owner. A friend referred us and couldn’t be happier with our decision. We had a new tankless hot water heater installed by Dillion and Jimmy. I highly recommend you request them; however, our interaction with the whole team has been an easy and stress free experience. We are also have a new bathroom installed in the basement and look forward to having the crew return.

B
Brandon Bowman

Rapid Flow fixed a leaking plumbing line in a commercial office building I bought last week (water heater safety relief line). They did the repairs for the previous owner the day before closing. Upon closing and taking ownership I got a good look at their work and Rapid Flow’s fix was to cap the discharge line on the domestic water line pressure relief!!!! The building has no other safety means to protect an over pressurization. THIS IS AGAINST PLUMBING CODE!!! I called the owner and he said because it has another plumbing violation, he felt it was ok and felt no obligation to protect his Georgia Master Plumbers license and said he’d fix it per code if somebody paid him to do it the right way. As a licensed General Contractor myself, my response would be “LET ME FIX IT IMMEDIATELY” to protect by business, my name and license. Not Jeff, he kept referring to the fact that the existing violation was there instead of taking accountability for HIS work. In short, a non-restricted Master Plumbing license holder installed plumbing against code, got caught, wants more money to make it right…which they failed to do the first time out…They got caught because I’m a commercial GC and Mechanical Contractor and know the code. How many installs have they worked on and violated code, but didn’t get caught because the owners don’t know the code like I do?

T
Tommy Roper

As a small business owner, I appreciated the timeliness in which Rapid Flow Plumbing responded to a leak at one of our locations. We had a leak in one of our main lines, which if not properly addressed could have caused a lot of damage that would have been costly and resulted in major downtime. Jimmy and Dillon were both professional and knowledgeable and made sure I knew what was necessary to fix the leak and get us back up and running. I would highly recommend Rapid Flow Plumbing for your plumbing needs!

Business details

Phone
(770) 441-4853
Address
401 Old Mill Rd unit c, Cartersville, GA 30120, USA
Hours
Varies — check website

Service area

Based in Cartersville. Serves 6 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Rapid Flow Plumbing

4.6$$
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