Rain City Plumbing
Plumber · Burien, WA
Our verdict
Perfect scores across the board with 44 five-star Google reviews—arrives promptly, charges fairly, and handles complex jobs without upselling.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 analyzed reviews praise prompt arrival and fast scheduling; Derek specifically noted as arriving immediately for emergency waterline replacement
1 cited review
“Derek showed up promptly, thorough examination, work on time”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
5 of 5 reviews highlight transparent pricing and fair rates; one reviewer explicitly notes Rain City waived estimate fees while competitors charged $35-150
3 cited reviews
“Office was responsive when I contacted them, free estimate”
“Handled all issues professionally and timely, price very good”
“Jamie made sure he understood what the lines were for”
4 of 5 reviews describe thorough workmanship: detailed estimates, identifying missed problems, completing multi-phase projects, and willingness to advise on customer DIY work
2 cited reviews
“Derek showed up promptly, thorough examination, work on time”
“Handled all issues professionally and timely, price very good”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Multiple reviews emphasize proactive customer service: free estimates, follow-up discounts, taking off shoes in homes, and recommending customers shop around
2 cited reviews
“Office was responsive when I contacted them, free estimate”
“Jamie made sure he understood what the lines were for”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
One reviewer notes recent staff turnover has caused slightly slower callback and estimate response times, though work quality remains high
“Handled all issues professionally and timely, price very good”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I hired Rain City Plumbing to run 2 gas lines for a fire pit and grill. They did the work on time, as expected and for a fair price. What makes them 5 star is their customer service. Jamie made sure he understood what the lines were for so the end result would be exactly what I needed. He even happily fulfilled my request to make an adjustment to the height of the gas pipe. Then he made sure all my other gas …”
“Cannot recommend them enough! Derrek, Darren, Jaimie, Phillip, Marco, and Cheryl were all freaking incredible and handled all my issues professionally and timely. Their price was very good, quality was great. I kept having them do more and more work for me, they were so good. Have recommended them to many friends in the area and will be using them as my designated plumber in the future. Turnover has been difficult …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 44 reviews so far. Treat this as a first read.
Newest review in our sample: Aug 2023.
Own Rain City Plumbing?
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Find plumbers near you
Rain City Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Maple Valley · Issaquah · Bremerton · Gig Harbor