Punneo Plumbing
Fast Response
Reviewers confirm quick response
Not Verified
No emergency data in reviews
Unknown
Fair Pricing ✓
2 concerns
Called the after hours emergency line on a Sunday, left a message, and no one ever called back., Caller reported being yelled at and hung up on after asking about hiring.
Trust Score: 88/100 · Based on 52 reviews
Our Verdict
#6 of 9 in Duncan, OK
No standout specialties
- You can find better-priced options nearby
Hire if: You need high-quality work that holds up over time
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You want detailed upfront explanations
Caution if: You need guaranteed sub-hour response for true emergencies
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 47 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 52 Reviews Tell Us
Emergency Response
Gas line replacement completed faster than expected — Kayla Hankins' backyard gas line job finished much quicker than anticipated.
Emergency after-hours phone coverage is spotty — Sunday emergency line call went to voicemail and was never returned.
What To Watch Out For
Emergency after-hours phone coverage is spotty — Sunday emergency line call went to voicemail and was never returned.
Pricing on smaller jobs can be high — $700 for 2 frost-free faucet replacements at $130/hr drew a complaint.
Called the after hours emergency line on a Sunday, left a message, and no one ever called back.
Caller reported being yelled at and hung up on after asking about hiring.
Communication
Emergency after-hours phone coverage is spotty — Sunday emergency line call went to voicemail and was never returned.
Pricing
Reasonable pricing on larger sewer projects — Cali Reddin called the sewer repair quote 'very very reasonable.'
Pricing on smaller jobs can be high — $700 for 2 frost-free faucet replacements at $130/hr drew a complaint.
Customer reviews
Reviews from Google, Yelp & more
Replaced a gas line in my backyard. They worked hard all day and got it done much quicker than I anticipated! Great service!
We had an issue with a clogged sewer line and we were afraid with the icy weather and frozen pipe calls, it might be days before we could get anything resolved. We called Punneo and we had service within 3 hours, which was great! Not only did we have quick service, we had some great plumbers. Thank you to Erica, William, and Aden for helping fix our problem. You guys are greatness! Aden even shoveled some of the snow from the driveway while we were paying out. Great service! Thank you!
They figured out the problem really quick and got the job done. Great service!
Had them out for a simple clogged drain. After looking into it was also noted I needed a fitting on a toilet. While the price was fair (though it did take them nearly 2 man hours with two men), the clog was not fully addressed and within 2 days I had water back up from under the toilet that they repaired and all over my flooring. After having them back out I was informed that, because they found a wet wipe in the pipes the previous time (that was never presented to me) that this would not be warrantied. So...shouldn't the policy read that you simply don't warranty your work? Now I'm $500+ into a clogged drain that wasn't fixed in the first place. Will not be using again.
Called to see if they were hiring and got yelled at and hung up on
We knew we needed an old cast iron drain replaced under our house. Punneo came out, crawled under our house, showed us pictures of what they found, and gave us a quote. They told us they could do it Monday morning ( this was a Thursday). We agreed, and they showed up on time Monday, and fixed everything they'd told us about as well as 2 other problems they found in the process. Also 1 of our toilets needed to be reseated after they had worked on the line that went to it. They fixed it, and even though they had to replace a part to fix it, there was no additional charge for the extra things they had done. They stuck to their bid, and showed us pictures of their work under the house. Nice people we will call again for any future Plumbing needs.
I do not recommend this company to do any work. Their technician makes excuses why a drain is not draining. And they do not clean up messed when they do a clean out from the clean out drain. Instead they leave all the containment septic on your grass and expect the homeowner to clean it. Then when you call them on this situation, they say they will have their technician clean it up. They call back and accuse us that it has been there, plus they want to charge me to clean this up. This is my rental home that I am renting and I work for a plumbing company in another state and this is not allowed with our technicians. This is dangerous and a health issue. I will make a complaint to the state health department too.
I am extremely happy with Punneo Plumbing. Bill, Brenda and several others came on different occasions to install all the plumbing for my new bathroom and outdoor sink. They also did my original bathroom. I have pictures of my bathroom that includes shower sink and toilet. They are a fun group and made sure that I was happy with the finished project. I am not sure how to post the pictures but I don't mind sharing. Thanks again Punneo Plumbing. Ps. Kristie that answers the phone has always been super helpful to help me as well. Thank you
Punneo quoted us a very very reasonable price to repair our sewer. They came out, got the job done, and everything is working perfectly! Everyone was very professional and easy to talk to. There is a woman on their team as well which I loved! She was wonderful! We will use punneo for all of our plumbing from here on out!
Called them out on a Sunday because sewer backed up in my bathtub and running out the bottom of the toilet. Sewer totally blocked. They were professional and the price was reasonable, unlike another plumber I used when I moved here. I will use them again and recommend them.
They are very prompt. Explained everything to where I could understand. Very professional and kind. They will be back to do the work that I need to have done. Thank you Mike and Mike. Everything went great. Thank you guys for the professionalism and a job well done!!
Just had the best experience with this company. The guys were very curious and professional. They took their time to fix the problem and offer up a solution to prevent future problems, oh and it was after 5:00 on a Friday evening. Thanks Punneo Plumbing.
They were awesome they done an dam good job they worked with us on the price just an awesome company i will recommend them to everyone very professional company love these guys thanks so much for the great job
Quoted the job at one price then charged double when the job was done. Left several lines unconnected. Shoddy, leaky lines that I had to pay another plumber to fix. Puneo is without honor. Save your money.
Had an emergency on a Sunday. Called and got the emergency number from the recording. Called the emergency number, no answer, left message. No one ever called back.
Business details
Service area
Based in Duncan. Serves 1 nearby cities within 20 miles:
Punneo Plumbing