Pros Plumbing Services ,Corp
Plumber · Hialeah, FL · Open 24 hours per Google listing
Our verdict
Excellent emergency response and workmanship, but significant communication issues and customer service complaints create serious red flags about reliability.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response: showed up within two hours on a holiday and arrived exactly when promised
1 cited review
“showed up within two hours on holiday, arrived exactly when promised”
High-quality workmanship: 2 of 5 reviews specifically praise professional, efficient problem-solving and fair pricing
2 cited reviews
“quickly identified problem and fixed it efficiently, fair pricing”
“showed up within two hours on holiday, arrived exactly when promised”
Owner has 20+ years of experience in the plumbing field
1 cited review
“Great expeditious service, best plumbing company in miami”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
2 of 5 reviews describe hostile phone interactions with the same staff member, including hanging up mid-call and refusing to provide free estimates as initially promised
“never provided estimate, snapped at us, charged $250 retroactively”
Cited in 2 of the 5 reviews we analyzed.
Red flag
One reviewer explicitly warns others to be cautious and suggests the company may be attempting to mislead or divert customers
“never provided estimate, snapped at us, charged $250 retroactively”
Red flag
High score variance (44) indicates extremely inconsistent customer experiences across dimensions
Inconsistent communication and unprofessional phone interactions: 2 of 5 reviews report rude behavior, abrupt call termination, and failure to follow through on promised estimates
“never provided estimate, snapped at us, charged $250 retroactively”
Cited in 2 of the 5 reviews we analyzed.
Unexpected charges: one review reports a $250 retroactive estimate fee that was initially promised for free
“never provided estimate, snapped at us, charged $250 retroactively”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“The lady we spoke to was incredibly rude. She initially said she would forward an estimate to us and never did. When we called back and kindly asked about it, she snapped at us and told us to go find another plumber and that she would now be charging us $250 just to provide the estimate even though she originally said she would provide it. Very poor customer service. Something seems a bit suspicious about this …”
“I called for an estimate and the person on the phone was rude. Very unprofessional treatment on the phone. Makes a person wonder what quality of work they do if they can’t even handle a phone call. I read your response and to be clear and accurate. You offered to set an appointment. I asked if it can be done at 4pm. You said you could not and hung up without letting me reply and ask for an appointment. I understand …”
Positive
“Great expeditios service,best plumbing company in miami i honestly recomended eather for your resident or your bussines the owner has over 20 years of experience”
“I had a great experience with Pros Plumbing Services. The team was professional, punctual, and very knowledgeable. They quickly identified the problem and fixed it efficiently, leaving everything clean and working perfectly. Their customer service was excellent, and I really appreciated their honesty and fair pricing. I highly recommend them and will definitely contact them again if I need plumbing services”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 167 reviews so far. Treat this as a first read.
Newest review in our sample: Sep 2025.
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Find plumbers near you
Pros Plumbing Services ,Corpisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Hialeah · Miami Beach