Pro Plumbing
Plumber · Summerville, SC
Our verdict
Fast, competent work at reasonable prices, but professionalism varies dramatically—one 1-star review details disrespectful behavior and zero follow-up.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Arrives ahead of schedule and completes work same-day, eliminating need for return visits
Cited in 1 of the 5 reviews we analyzed.
Technicians consistently praised as knowledgeable and professional across 4 of 5 reviews
1 cited review
“Price turned out to be about 1/4 of what I expected.”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Pricing fair when not restricted by warranty company—one reviewer expected 4x the actual cost
1 cited review
“Price turned out to be about 1/4 of what I expected.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One review documents serious on-site conduct issues: technicians used customer's toilet without permission, failed to flush, and left work area with thick dust/mess uncleaned
“Zero follow-up or communication after job completed.”
Communication breakdown after job completion—no follow-up for over 5 weeks, only invoice notice
“Zero follow-up or communication after job completed.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I recently hired this plumbing company for a job at my rental property and was extremely disappointed by their unprofessional service. My tenant reported that the technicians used her toilet while she was not home, did not flush, and left urine on the seat. They also left a thick layer of dust and mess all over her floor that was never cleaned up. To make matters worse, there was zero follow-up or communication …”
Positive
“They were ahead of the scheduled time so did not have to sit and wait for someone to come. Completed the repair while on-site so did not have to schedule for another visit. I appreciated that immensely.”
“They were quick to fix my drain problem and very knowledgeable in that area. I appreciated his professionalism and kindness. I paid $100 through American Home Shield and that I feel was too high for a visit but that has nothing to do with the excellent work that I received. That’s an American Home Shield thing because it used to be like $75 and now it’s $100 so it’s ridiculous.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 169 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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Find plumbers near you
Pro Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Goose Creek · Ridgeville · Johns Island