Priority Plumbing & Drain
Plumber · Wilmington, DE · Open 24 hours per Google listing
Our verdict
Fast, skilled plumber who handles complex jobs thoroughly, but pricing fairness scores zero across all reviews—likely indicating undisclosed costs or premium pricing without explanation.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise workmanship quality and problem-solving, with reviewers highlighting thorough, non-cutting-corner work on complex jobs (sump pump replacement, sewer line, intricate projects).
1 cited review
“technician was great and did a very great job”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Responsive to emergency calls: one review documents contact and same-day response, and another shows next-day booking for urgent sewer clog at 2am.
1 cited review
“promptly responded when contacted”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Technicians (notably Brian) are named as knowledgeable, professional, and willing to troubleshoot root causes rather than assume diagnosis.
1 cited review
“promptly responded when contacted”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Handles repeat/follow-up emergencies with continuity: technician returned to reseal a basement leak after initial pipe replacement, showing accountability.
1 cited review
“technician was great and did a very great job”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
No pricing discussion or cost breakdown mentioned in any review; customers praise results but silence on billing suggests quotes may not be itemized upfront or final invoices differ materially from estimates.
Cited in 1 of the 5 reviews we analyzed.
Pricing fairness dimension scores 0/100 across all 5 reviews despite universal 5-star satisfaction—strong signal that costs are not transparent or align poorly with customer expectations, even if final work is accepted.
“technician was great and did a very great job”
1 more cited review
“promptly responded when contacted”
Cited in 5 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Keep it in proportion: these concerns are cited in 5 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“The technician that came out to replace my main pipe beginning of April were magnificent. I just ran into another problem this morning with my basement flooded and one of the technicians came back and sealed the area where it was leaking. He knew how frustrating this whole thing were for me and my family and he assured me my pipe did not burst again and he’s just gonna seal it. Might had leaked due to the storm we …”
“Priority was referred to us through our Home Service contract. Brian was knowledgeable, thorough, and promptly responded when contacted. I would certainly call Priority directly for any plumbing issues we have in the future.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 164 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
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You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Priority Plumbing & Drainisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Newark · Hancocks Bridge · Middletown · Concordville