Priority Plumbing and Heating - Northern Colorado
Plumber · Fort Collins, CO · Open 24 hours per Google listing
Our verdict
4.8 Google rating but the broader 93-review sample shows real volatility — 16 one-stars including a missed gas line filter that left a leak in the furnace room, and a $139 phone quote that ballooned to $460 at the curb.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 93 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Cleared a Sunday-night laundry drain backup with on-the-phone reassurance and same-evening dispatch
1 cited review
“I had a plumbing emergency in my Fort Collins home late in the evening — my laundry room drain was backing up fast.”
Cleared a clogged main sewer line within minutes after a near-immediate callback
Cited in 1 of the 93 reviews we analyzed.
Worked through a stubborn main-line snake job and kept pricing fair per a recent reviewer
Cited in 1 of the 93 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Yelp reviewer reports the tech left without installing the furnace filter and a gas leak surfaced the next day
“the water heater had a gas leak i discovered the day after they replaced the AC/ furnace.”
Red flag
Door was gashed during a unit install per one Yelp complaint
“the water heater had a gas leak i discovered the day after they replaced the AC/ furnace.”
Reviewer reports being quoted $139 over the phone but charged $460 with a 3% credit card surcharge
“I was quoted over the phone $139, but ended up paying $460.”
One Yelp reviewer says the tech damaged tile enamel and pinched a pipe during snaking
“I was quoted over the phone $139, but ended up paying $460.”
Keep it in proportion: these concerns are cited in 2 of the 93 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“This company is a rip off. I was quoted over the phone $139, but ended up paying $460. They even charged us 3 percent since we were using a credit card! That right there is not good customer service. That service should be free! The guy came out and put his rotor in, it got stuck and he completely shredded the pipe, it was pinched right there so it need to be replaced anyway. He took the enamel off of the tile in …”
“Replaced kitchen line and floor drain our main line in 2016. They put in a new line and did a horrible job a jackhammering out the concrete. As you can see from other pictures they do not remove the concrete like they should. Did they get the job done, yes. Is it ugly and we are at risk for water leaking into the concrete foundation now, also yes. I wish I would have know this before hiring them to jack-hammer my …”
“This guy is a joke. The $400 plus work done to replace the tube vent on swamp cooler tore. The guy was to replace the entire thing but only replaced the bottom portion. I called Keith who had got attitude upon finding out I posted bad review on the furnance they installed: he said it's been a year and warranty not valid. I said the cooler was used only 3 months. The rest of the year it's not used. He argued with me …”
Positive
“Priority Home Services truly impressed me when they replaced my old water heater. The technician arrived right on time, was polite, and clearly knew what he was doing. He took the time to explain the installation process, checked all the connections for leaks, and even hauled away the old unit for disposal. The new system works perfectly, and my water heats faster than ever. It’s refreshing to work with a company in …”
“Priority Home Services installed our mini split in record time and the quality is superb. The technician was patient, professional, and walked me through every step of the installation. He tested the airflow, sealed everything tightly, and even showed me how to clean the filters. The attention to detail really stood out. It’s great knowing we have such a reliable company right here in Northern Colorado”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Nov 2025.
Across platforms
Google reads 4.8 but Yelp surfaces detailed safety complaints (gas leak after furnace replacement) that the Google sample doesn't show.
Should you hire Priority Plumbing and Heating - Northern Colorado?
Hire if
- You need fast same-day or after-hours response
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Priority Plumbing and Heating - Northern Colorado?
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Find plumbers near you
Priority Plumbing and Heating - Northern Coloradoisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Fort Collins · Loveland · Nunn · Drake