Premier Plumbing
Plumber · Portsmouth, VA · Open 24 hours per Google listing
Our verdict
Calls you back same-day even during emergencies, stands behind their work with free callbacks, and charges fairly—exactly what you want at 2am.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews are 5-star ratings with consistently positive language about professionalism, friendliness, and attitude
3 cited reviews
“someone came the same day and fixed the problem, not charged”
“handled the job flawlessly. Great work—professional, knowledgeable”
“worked us in the very next day with freezing temps”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Same-day or next-day response during urgent situations; one reviewer explicitly states they were fitted in 'the very next day' during freezing temperatures when competitors couldn't accommodate for a month
2 cited reviews
“someone came the same day and fixed the problem, not charged”
“worked us in the very next day with freezing temps”
Willingness to return free of charge for warranty callbacks—reviewer had piping problem recur 5 months later and received same-day service with no charge
1 cited review
“someone came the same day and fixed the problem, not charged”
Handles complex jobs (multi-story attic hot water heater replacements, gas line work) with technical competence and efficiency
1 cited review
“handled the job flawlessly. Great work—professional, knowledgeable”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Phone staff praised for listening to concerns and showing empathy during stressful situations; office described as 'super friendly and encouraging'
2 cited reviews
“someone came the same day and fixed the problem, not charged”
“worked us in the very next day with freezing temps”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I used this company to fix problem with piping under kitchen sink. About 5 months later the problem returned. I called the company and they listened to my concerns and and someone came the same day and fixed the problem and I was not charged. I was impressed with the receptionist who listened to my frustration and then I talked with a second person who ensured me this problem would be taken care of and it was. I …”
“Premier Plumbing replaced two hot water heaters with complex piping and installed a new recirculating pump. The heaters are in the attic of my three-story home, and they handled the job flawlessly. Great work—professional, knowledgeable, and efficient.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 155 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Premier Plumbing?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need warranty-grade work on a complex or high-stakes install
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Premier Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Premier Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Chesapeake · Portsmouth