Premier Plumbing
Plumber · Cullman, AL · Open 24 hours per Google listing
Our verdict
5-star with 290 reviews and 24-hour service confirmed; $545 to install a customer-supplied faucet drew a 3-star complaint, but emergency evening bookings answered and first-visit fixes typical.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #1 of 14 plumbers we've reviewed in Cullman, AL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
24-hour service confirmed: booked same-evening call at 8:30pm with first-thing-morning appointment
1 cited review
“I called them at 8:30 in the evening (open 24 hours a day) and he set up an appointment for first thing in the morning. Exceptional service, professional work by the employees and much less expensive than I feared it would be.”
Justin cited in multiple reviews for personal engagement, communication, and tight-deadline delivery
1 cited review
“Justin responded to messages in a timely manner and while working, he was kind, communicative and attentive to detail. He and his assistant interacted with a great balance of professionalism and humor. I believe Justin is truly a man of integrity and skill.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Installed pressure regulator and expansion tank at great price; reviewer described pricing as much less than feared
1 cited review
“I called them at 8:30 in the evening (open 24 hours a day) and he set up an appointment for first thing in the morning. Exceptional service, professional work by the employees and much less expensive than I feared it would be.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 reviewer paid $545 to install a small customer-supplied utility faucet — pricing not transparently disclosed before arrival
“I almost fell over when they told me $545 for installing my little faucet. The 3 stars are for the price they charged me and the 4 days to get out here.”
$545 charged to install a pre-purchased utility faucet — 3-star reviewer cited pricing and 4-day wait as below expectations
“I almost fell over when they told me $545 for installing my little faucet. The 3 stars are for the price they charged me and the 4 days to get out here.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“The repair guys came an hour and 10 minutes early. Early is good most times but not when I needed time I told them. The workers were polite, and efficient putting in the utility faucet I had purchased previously. I almost fell over when they told me $545 for installing my little faucet. The 3 stars are for the price they charged me and the 4 days to get out here .”
Positive
““So glad we called Premium Plumbing for our Cullman home! Justin Barbee runs a top notch operation — friendly, efficient, and the work was done right the first time. Won’t use anyone else for our plumbing needs!” And I’m glad I didn’t have to get under there…!!”
“I had a clogged toilet that I couldn't unstop with my auger. My wife was in the hospital and due to come home the next day. I called them at 8:30 in the evening (open 24 hours a day) and he set up an appointment for first thing in the morning. Two young men came out and managed (with great effort) to unclog it with their auger, clearing out an apparent piece of hard plastic dropped in by a grandchild. Exceptional …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 290 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Premier Plumbing?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Premier Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.