Premier 1 Plumbing, Inc.
Plumber · Burbank, CA · Open 24 hours per Google listing
Our verdict
Shows up fast even on weekends, explains the job clearly, and doesn't oversell unnecessary repairs—but only 5 reviews to verify consistency.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional responsiveness: arrived within 40 minutes on a Sunday morning emergency, and office scheduling described as 'on time' for weekday jobs
2 cited reviews
“showed up in like forty minutes and didn't try to charge me an arm and a leg”
“it was all on time which started the experience off right”
Transparent communication: 4 of 5 reviews specifically praise technicians explaining the problem, solution, and equipment (camera inspection, hydrojetting process, trenchless repair tech) rather than just fixing it
3 cited reviews
“Alexis was great at communicating the entire trenchless pipe repair process”
“it was all on time which started the experience off right”
“David and Junior used their camera to inspect my drain pipe”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Honest pricing on emergency calls: weekend service call for water heater issue explicitly noted as 'super honest' with no upsell despite high-bill vulnerability
1 cited review
“showed up in like forty minutes and didn't try to charge me an arm and a leg”
Uses diagnostic equipment and right-sized solutions: multiple reviews mention camera inspection, hydrojetting, and trenchless repair rather than quick temporary fixes
2 cited reviews
“David and Junior used their camera to inspect my drain pipe”
“Alexis was great at communicating the entire trenchless pipe repair process”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I noticed some weird damp spots in the yard near the main line and was dreading having the whole lawn dug up for a repair. Alexis was great at communicating the entire trenchless pipe repair process and walked me through how they could reline the existing pipe from the inside instead. It was actually pretty cool to see the camera footage of the roots and then hear exactly how the epoxy liner would seal everything up …”
“The kitchen sink had been backing up for a week and a simple snake wasnt doing anything for the grease buildup in those old Burbank pipes. Alexis in the office was great at setting up everything and it was all on time which started the experience off right. Junior showed up and explained how the hydrojet would actually clear the walls of the pipe instead of just poking a hole in the clog. He was careful not to make …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 337 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Premier 1 Plumbing, Inc.?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Drain and sewer work
- Whole-house repiping
- Emergency and burst pipe repair
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need fast same-day or after-hours response
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Premier 1 Plumbing, Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Premier 1 Plumbing, Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Glendale · Panorama City · Mount Wilson · Gardena