Preferred Plumbing and Rooter Services
Plumber · Glendora, CA · Open 24 hours per Google listing
Our verdict
Preferred Plumbing and Rooter (4.9★, 136 reviews) posts 100% positive sentiment across 5 analyzed; owner David responds to callbacks within 10 minutes per reviewer and backs work with free warranty repairs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Owner David sent crew within an hour for a warranty repair at no charge; reviewer notes never waiting more than 10 minutes for a callback after any work request.
1 cited review
“David, the owner, sent a member of his crew within the hour to quickly repair the issue free of charge. They stand behind their work and always treat you with politeness and respect. I have never had to wait more than 10 minutes to hear back from them after a work request.”
Full house repipe plus underground water-line replacement under alleyway completed; multiple reviewers describe seamless multi-contractor project management staying on time and within budget.
1 cited review
“I highly recommend this plumbing company! They repiped my house with professionalism and friendliness, making the process seamless. Both David's we worked with were knowledgeable, reliable, and always available to answer questions.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
After-hours call answered immediately; David arrived within the hour — faster response on an emergency call than most companies during business hours.
1 cited review
“David responded incredibly quickly to my after hours call and was extremely professional from start to finish. David was knowledgeable, polite, and explained everything clearly.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“David was amazing! We needed a quick diagnosis and David came to our home within the hour. The issue ended up being with the appliance and David provided a recommendation on who could do the work. We will continue to use David and his team and highly recommend Preferred Plumbing!!!”
“I couldn’t be more impressed with the service I received! David responded incredibly quickly to my after hours call and was extremely professional from start to finish. David was knowledgeable, polite, and explained everything clearly. The work was completed efficiently and to a very high standard. On top of that, the pricing was very reasonable, which was a huge plus. It’s hard to find reliable professionals these …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 136 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2025.
Should you hire Preferred Plumbing and Rooter Services?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Preferred Plumbing and Rooter Services?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Preferred Plumbing and Rooter Servicesisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Chino Hills · Upland · West Covina · Villa Park