Power Plumber Georgetown
Plumber · Georgetown, TX · Open 24 hours per Google listing
Our verdict
Small sample (14 reviews): 11 five-star but 3 negatives flag overcharging and warranty deception on a $1900 water-heater quote that the customer DIY'd for $43.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 14 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 9 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Knowledgeable diagnosis cited — technicians explain the issue clearly before starting work
1 cited review
“The technician was very knowledgeable and handled our bathroom plumbing issue with confidence. I appreciated how clearly he explained what needed to be done before starting the repair.”
Cited in 2 of the 14 reviews we analyzed — 1 cited review not excerpted here.
Same-day arrival for a gas leak emergency confirmed in writing — though after-hours premium of $150 applied
1 cited review
“They quoted me an outlandish price thousands of dollars over what was reasonable or expected. I spoke to their manager over the phone who was rude and argumentative, and every service I discussed with them was priced well over industry standards.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Reviewer alleges the company lied that 'only plumbers could utilize the warranty' on a water heater, quoted $1,900, then was DIY-replaced for $43
Cited in 1 of the 14 reviews we analyzed.
Red flag
Gas-leak service billed $750 plus surprise $160 next day with no quote or invoice — 'used a bike pump and a diaphragm gauge and didn't even find the leak'
“They overcharged me for services. They came to check for a gas leak in my house. Barely 2 hours of "work" and they charged me once 750$ then an additional 160$ the next day. For what, I have no clue.”
Red flag
Manager described as 'rude and argumentative' and 'completely unwilling to come down in price' on after-hours gas-leak quote
“They quoted me an outlandish price thousands of dollars over what was reasonable or expected. I spoke to their manager over the phone who was rude and argumentative, and every service I discussed with them was priced well over industry standards.”
Pricing complaints land hard for a 14-review sample — surprise_fees and expensive themes each appear
“They overcharged me for services. They came to check for a gas leak in my house. Barely 2 hours of "work" and they charged me once 750$ then an additional 160$ the next day. For what, I have no clue.”
1 more cited review
“They quoted me an outlandish price thousands of dollars over what was reasonable or expected. I spoke to their manager over the phone who was rude and argumentative, and every service I discussed with them was priced well over industry standards.”
AI phone operator and lack of returned calls flagged when disputing charges
“They overcharged me for services. They came to check for a gas leak in my house. Barely 2 hours of "work" and they charged me once 750$ then an additional 160$ the next day. For what, I have no clue.”
Keep it in proportion: these concerns are cited in 3 of the 14 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“This company will take advantage of you if they think they can. We had them come out and look at our water heater That was having some issues. They informed us that it needed to be replaced, but the good news is that it was under warranty. They then quoted us $1900 to replace it and lied telling us that only plumbers could utilize the warranty. I was able to go to the store get the warranty covered and replace the …”
“We had a gas leak shortly after moving into our new home. Energy company turned off the gas emergently, and we had Reliant come out to give us a quote for repairs. They did come out same day/quickly, which was appreciated (though it still cost $150 for being after-hours @ 6PM). They quoted me an outlandish price thousands of dollars over what was reasonable or expected. I spoke to their manager over the phone …”
Positive
“Strong attention to detail and excellent service. They handled a complicated issue with ease and professionalism.”
“The technician was knowledgeable and diagnosed the issue quickly, saving both time and stress.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 9 of 6 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
Across platforms
Google rating 5.0 (6 reviews) versus the 14-review sample with 3 negatives — Google profile masks the overcharging and warranty-deception complaints surfaced on Yelp.
Should you hire Power Plumber Georgetown?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Power Plumber Georgetown?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Power Plumber Georgetownisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Weir · Cedar Park · Liberty Hill · Schwertner