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Powell's Plumbing & Air

Portsmouth, VA
4.9(1106 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 1106 reviews

Top pickTop pick
4.9Google

Our Verdict

Strong Hire

#10 of 18 in Portsmouth, VA

Best for
  • Emergency and same-day calls
  • Budget-conscious homeowners
  • Complex installs and remodels
  • Drain and sewer work
  • Emergency and burst pipe repair
Avoid if

No major caveats

Hire if: You need a plumber who actually shows up when scheduled

Hire if: You need fast same-day or after-hours response

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need detailed walkthroughs and written estimates before work starts

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 1106 Reviews Tell Us

Emergency Response

All 5 reviews praise rapid response and same-day or next-day arrival for emergency situations

Emergency and same-day calls

Emergency and burst pipe repair

What To Watch Out For

Final bill can substantially exceed initial quote once work scope expands (one review cited $400 estimate that became $800 after discovery of additional required work)

Quality & Professionalism

4 of 5 reviews highlight excellent communication: explaining diagnostic findings, answering questions, and providing clear estimates

Communication

4 of 5 reviews highlight excellent communication: explaining diagnostic findings, answering questions, and providing clear estimates

Pricing

4 of 5 reviewers explicitly mention fair pricing and no feeling of being taken advantage of

Fair PricingGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

J
Joselyn Impastato

I had an amazing experience with Powell’s Plumbing! Plumbers Miles and Jason came to my home to fix a clogged bathtub drain, kitchen sink, and secure the hose of my washer—all in under an hour! I was so impressed by how quickly and efficiently they worked. Not only did they get everything working perfectly, but they also took the time to explain what they were doing and answered all my questions. Their service was top-notch, and the pricing was incredibly affordable. I can't recommend them enough for any plumbing needs! Excellent service, great value, and such a professional team. Thank you, Powell's Plumbing!

E
ed forlines

I had problems with my boiler. Numerous contractors couldn't diagnose the problem. I called Powell's. They sent an experienced technician out. He correctly diagnosed the malfunction. Repair parts ordered and installed along with the needed general maintenance. Their price was very reasonable. I won't hesitate to call them again or refer them to my friends. Thanks so much for a job well done!

A
Alysia Miller

Absolute lifesaver! Came home from vacation to half of our home flooded with waste water. I was terrified it was a septic issue and couldn't be quickly resolved, I also had an inkling that a lot of the plumbing, electrical, additions, etc weren't exactly to code and thus could not be fixed. We were told they couldnt arrive for 3 days, but ended up coming a day sooner. They resolved it within a few hours! And when the backup reached the addition and flooded our laundry room, they were able to come the next day to inspect and had the supplies and repair done the day after! And the technician/plumber was an absolute peach! His name is Weston and I felt completely safe having him in my home. No bad vibes whatsoever and he was so easy to talk to. I cant speak to the price, as our landlord paid for it, but really any price was worth the service in my opinion. Really helped us in a pinch.

R
Robin Taylor

Highly recommend Powells (formally Norfolk, plumbing). I had a clogged kitchen sink that was slow draining for a month. I tried every product on the market & tried to snake it (all Unsuccessfully). After washing dishes in the bathtub for a few weeks, (too busy & hoping it would magically just get better (haha), the final straw was when my washer overflowed from the drain tube going into wall, All over my laundry floor. I needed someone to rescue me. I called Powells per many great recommendations by a client, NextDoor & google and made an appointment. They came out the very next day. The guys (Wes & Jason) got everything fixed in a few hours. They were knowledgeable & professional. I felt like the price was fair, and I did not feel taken advantage of. I would definitely use them again in the future. It was about $800 for snake of main line and washer and sink lines as well as installing a new/additional 2 way cleanout under the house. Original quote was $400 but once they got into it , it required much more work and more hours. Thanks Wes & Jason. I have peace of mind now!! Worth every penny! And that kind of work is Gross!! Lol Well deserved $

Y
Yviehb

Once again, Powell's Plumbing and Air really saved the day for me. My husband, who had always taken care of our heating system, died last February, and I was concerned about some thumping noises coming from the boiler and the fact that the 1st floor wasn't warming up like the 2nd. Josh came out, did a thorough diagnostic, explained to me what was going on, and forwarded a (very reasonable) estimate for taking care of the issues. He was wonderful, friendly, courteous, professional, which is what I always fine the Powell techs to be. Very satisfied with this company and their representatives.

Business details

Phone
(757) 801-2290
Address
1111 Boissevain Ave, Norfolk, VA 23507, USA
Hours
Open 24 hours

Service area

Based in Portsmouth. Serves 7 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Powell's Plumbing & Air

4.9$
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