Positive Plumbing & Drain
Plumber · Livermore, CA
Our verdict
Arrives fast for emergencies but has serious allegations of billing fraud and dishonest practices that contradict glowing service reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 4 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 4 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
3 of 4 reviewers praise emergency responsiveness, including same-night or next-morning arrival during urgent situations
1 cited review
“he was at the house first thing the next day”
Cited in 2 of the 4 reviews we analyzed — 1 cited review not excerpted here.
3 of 4 reviewers report quality workmanship and professional service delivery
1 cited review
“he was at the house first thing the next day”
Cited in 2 of the 4 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 of 4 reviews alleges fraudulent billing of $2000 above agreed services and deposit, plus reported racist language by owner Seth
“fraudulently charged me $2000 which I did not owe”
Keep it in proportion: these concerns are cited in 1 of the 4 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“AVOID LIKE THE PLAGUE! Terrible, horrible, DISHONEST people. Was a nightmare experience. The owner Seth ripped me off. Didn't perform the agreed upon services and fraudulently charged me $2000 which I did not owe on top of the deposit I paid for the agreed upon services. On top of all that, I overheard him using racist language and comments on multiple occasions.”
Positive
“Excellent work by Seth. I called Wednesday, he was at the house first thing the next day to fix 2 stubborn leaks in a kitchen and bathroom sink caused by a previous un named plumber. All parts properly placed and e excellent work done. I would not hesitate to recommend seth. Good stuu”
“Positive Plumbing was a life saver- I had to shut down the water to my house at 4:45 on a Monday night and had to work the next morning, and was in a panic with no water- I called and Seth was able to drive out in rush hour traffic all the way to Tracy to fix a hole in a pipe so I could turn the water back on - YAY!!- Very professional and Friendly- Positive Plumbing will be my first choice on any future plumbing …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 4 of 4 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2019.
Own Positive Plumbing & Drain?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Positive Plumbing & Drainisn't in one of our ranked city guides yet — the nearest covered markets are below.