Plumr
Plumber · Newton, MA · Open 24 hours per Google listing
Our verdict
Shows up same-day even during chaos, charges fair prices, and won't leave until the job is genuinely fixed—including going back to troubleshoot weak water pressure.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise emergency responsiveness and same-day scheduling, with one reviewer noting Plumr got them in same-day after days of delays with another plumber
2 cited reviews
“They were able to schedule my appointment very quickly.”
“The work was done for $100 less than my quote from the other plumber.”
Willingness to work extended hours in difficult conditions: team worked 24+ hours through a freezing snowstorm with burst pipe and boiler failure
1 cited review
“They worked for over 24 hours late into the evening in freezing cold.”
Pricing consistently comes in fair or below competitor quotes; one reviewer saved $100 vs. another plumber's estimate
2 cited reviews
“The work was done for $100 less than my quote from the other plumber.”
“They worked for over 24 hours late into the evening in freezing cold.”
Goes beyond initial scope to ensure customer satisfaction: one technician disassembled connections to improve water flow after installation, another stayed late to verify no issues and review warranty
2 cited reviews
“The work was done for $100 less than my quote from the other plumber.”
“They made sure it was a tight fit and any mess was quickly cleaned up.”
High transparency and communication during stressful situations; one reviewer praised Nick for providing honest assessment and easy options during septic pump failure
1 cited review
“He was extremely communicative, kind and transparent about the job.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Nick was amazing. He went out of his way to give my his honest thoughts to me on a very scary septic pump failure. He came by the house to look at the job, was extremely communicative, kind and transparent. While I was already very nervous and stressed, Nick went out of his way to provide very easy options and went above and beyond to ease my mind. I would trust him on any job in my home and highly recommend. Thank …”
“The best plumbers in the area. Great customer service and an amazing crew. The team is responsible, knowledgeable and friendly. They helped us with everything we needed. The costs were clear and fair. They were able to schedule my appointment very quickly.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 314 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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