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Plumbing Unit

Dallas, TX
5(216 reviews)
BBBFNot Accredited
RESPONSE

Unknown

No response data yet

EMERGENCY

Claims 24/7

Self-reported — not confirmed by reviews

PRICING

Mid-Range

Based on review analysis

RED FLAGS

1 concern

BBB rating of F (not accredited) sits in stark contrast to the 5.0 Google average — context for the rating is unavailable but the gap is unusual

Trust Score: 0/100 · Based on 216 reviews

Top pickTop pick
5.0Google·BBB F

Our Verdict

Strong Hire

#2 of 20 in dallas

Best for
  • Emergency and same-day calls
Avoid if

No major caveats

Hire if: You need fast same-day or after-hours response

Hire if: You need a plumber who actually shows up when scheduled

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need warranty-grade work on a complex or high-stakes install

How they score across what matters

Based on reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 216 Reviews Tell Us

Emergency Response

No reviewers specifically mention emergency response times

What To Watch Out For

BBB rating is F despite consistently 5-star Google reviews — homeowners should ask about BBB status directly before scheduling large jobs

BBB rating of F (not accredited) sits in stark contrast to the 5.0 Google average — context for the rating is unavailable but the gap is unusual

Quality & Professionalism

Gas line and gas fireplace work mentioned across multiple reviews — specialty depth beyond drain cleaning

Customer reviews

Reviews from Google, Yelp & more

T
TriAngel Investment Group

We recently experienced an issue with the gas line leading to our fireplace, and Zach and his team handled it exceptionally well. They quickly diagnosed the problem, completed the necessary repairs, and ensured everything was functioning properly before finishing the job. They also addressed related non-plumbing items to make sure the entire project was handled thoroughly. We truly appreciated their professionalism, attention to detail, and commitment to making sure we were completely satisfied with the work.

D
David Grams

Nathan and Eric did a great job on a hard to remove faucet cartridge and tub drain. They are very professional and took the appropriate time to get the job done right. I use Knee Deep Plumbing for all my plumbing projects.

K
kelly mills

Zack did a great job replacing a loose flange under my toilet. He went over and beyond securing and sealing it so there will be no future issues. He included a warranty, was very polite, on time, polite, and had great quality work. This company is very reliable and quick to provide you service as soon as you need it. I would highly recommend Plumbing Unit! Thank you!!

C
Claude Tracy Griffin Jr.Google

I must express my satisfaction with Plumbing Unit. They were introduced to me by my fireplace company, which sold and installed a new gas fireplace in my recently renovated condominium. Naturally, proper plumbing was required for the new gas line. Their work was exemplary, prompting me to hire Plumbing Unit to relocate my hot water tank from the kitchen to the laundry room. This task necessitated locating an existing water line within my 48-year-old condo, which Zack identified accurately within the walls. They adhered to current building codes, a detail appreciated not only by myself but also by my three neighbors in the building. Their professionalism was evident in tasks such as insulating every water line, including those inside the walls, to prevent freezing and minimize noise. Despite multiple scheduled jobs, the team prioritized my hot water tank relocation, ensuring I could still take a hot shower that evening. They demonstrated commendable dedication by sacrificing personal time, staying until 11:30 pm. to complete the work. Their commitment to customer service was admirable; most contractors might have postponed the job, but Plumbing Unit remained highly responsive to calls and texts, typically returning responses within a few minutes to two hours. My overall rating is a perfect 10 out of 10. Their level of service and professionalism unequivocally merits this designation.

D
Dalia BenguiguiGoogle

Absolutely stellar service from beginning to end. Our water heater exploded out of nowhere and water was rushing out of our attic like crazy! It was a terrifying situation but they showed up almost immediately to help us with our emergency! Within the same day they had a quote for us to fix everything - replace the water heater (we actually upgraded to tankless and we love it), clean up all of the wet mess, remove and replace all the damaged drywall, etc. they had an amazing efficient team and got the job done with such attention to detail! They were priced so great and I would recommend them 10 times out of 10! We knew to call them because we had used them for a smaller job for a pipe that wouldn’t drain from our tub - but I didn’t know how great they were for bigger projects too! Definitely recommend!

M
Michal HirschGoogle

Finally I found a reliable company that have workers that actually solving problems and not fixing it temporarily!!!!! In the past I had plumbers coming to fix my sink stocked up and causing a leaking as well because of that and spending an hour or so saying all good getting their payment and the sink is stocked up again within a month or two😩 Plumbing unit team came to my house at 9:15pm!!! After their working hours and stayed for 4 hours! Until 1:20am taking so much buildup Greece and oil from my pipes going deep as 80 fit!!!! And on top of it this hard worker stayed to clean all the oil and Greece!!! I am more than impressed! I definitely found finally a good reliable plumbing company🙏🏻

A
Ashley RaleyGoogle

I called Plumbing Unit for some leaky pipes going into my water heater. They came out the same day - Zach was my guy. He was very kind, professional, and listened to what I wanted. I’m aware my water heater is old but I’m on the mindset of if it ain’t broke, don’t fix it. He respected that, told me info about my water heater and when he would suggest to get a new one, and then fixed my issue all within the same day. I really appreciate this because many times I have felt pressured to make some other big expensive purchase when I really just needed a repair. Pricing was fair and my hot water was up and running again within an hour! Would highly recommend Zach!!!

T
The Experts Garage Doors RepairGoogle

Ziv did an outstanding job handling our plumbing repair. He was professional, knowledgeable, and very efficient from start to finish. He quickly identified the problem, explained everything clearly, and completed the repair with high-quality workmanship. The area was left clean, and the whole process was smooth and stress-free. I highly recommend Ziv to anyone who needs a reliable and honest plumbing technician. I will definitely call him again for any future plumbing needs. 🔧💧⭐⭐⭐⭐⭐

J
Judy TribbleGoogle

This amazing company is so great!!! They act so fast to help you!!! During this last week during another Texas crazy storm, went above to assist me with faucet covers so my pipes didn't bust. They sent an amazing employee to put faucet covers on my outside ones. Not only did he come out early he also tightened my leaking ones. Highly recommend!!!!!! Thank you soooo much!!! I will recommend this company to everyone I know!!!! Keep up the great service!!!❤️❤️❤️❤️❤️❤️❤️

O
Official.DeaundreaGoogle

I had a great experience with Plumbing Unit. I called them for an emergency cleaning, and they showed up fast and handled everything professionally. The team was knowledgeable, honest, and made sure the job was done right the first time. Their customer service really stands out—they kept me informed the whole way and treated my home with respect. If you need reliable plumbing work, especially in an emergency, I definitely recommend Plumbing Unit.

M
Michal AndresenGoogle

I had an amazing experience with Plumbing Unit! I needed a drain cleaning in Dallas and they came out fast, were very professional, and got the job done right the first time. My main line was completely clogged and they cleared it quickly without any issues. If you’re looking for a reliable drain cleaning service in Dallas, these are the guys to call. Honest, knowledgeable, and great customer service. Definitely my go to plumber from now on!

G
Gilbert GerstGoogle

Plumbing Unit was called due to a potential leak from my water heater at my 100+ year old home. He quickly crawled under my house, located the 2 leaks and made the repairs in a timely manner and at a reasonable cost. He also provided some recommendations for on-going maintenance that will extend the life of my equipment. I will definitely use them again and would refer them to any of my friends and family in need of quality plumbing bservice.

S
Sarah McBrineGoogle

Plumbing service was great, they cleared the drain line to my washing machine which was overflowing. It was an extra charge for them to video my drain lines to/from my property and found sitting water and backup at city main, good peace of mind. And they took the time the explain everything and show me the work done. I called on a Saturday afternoon and they were out for my non-emergency issue Sunday morning. Would definitely hire again.

M
Mayan BernatGoogle

I can’t say enough good things about this plumber! He showed up super fast, was professional, reliable, and incredibly knowledgeable. The service was top-notch from start to finish — he explained everything clearly, fixed the issue quickly, and left everything spotless. It’s rare to find someone who is both skilled and genuinely cares about customer service. Highly recommend to anyone looking for a trustworthy and efficient plumber.

A
Asaf BarzellayGoogle

I had a great experience with Plumbing Unit. I called them for an emergency issue and they showed up fast and handled everything professionally. The technician was very knowledgeable, explained the problem clearly, and took care of the drain cleaning quickly. You can tell they know what they’re doing and really care about their work. Highly recommend them if you need reliable emergency plumbing or drain cleaning in Dallas!

Business details

Phone
(469) 310-8161
Address
6704 McCallum Blvd, Dallas, TX 75252, USA
Hours
Open 24 hours

Service area

Based in Dallas. Serves 18 nearby cities within 20 miles:

Last updated May 15, 2026 · Data from Google Reviews
0

Plumbing Unit

5.0$$
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