Plumbing Solutions
Plumber · Windermere, FL
Our verdict
Expert diagnostician with fast emergency response, but communication gaps during complex jobs may leave you figuring out solutions on your own.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional speed on complex repairs—one reviewer reports a gas water heater fixed in half a day that other companies couldn't resolve in 2-3 weeks
1 cited review
“What other companies couldn't resolve in 2-3 weeks, Ray finished in half a day.”
Fast emergency response—technician arrived within hours on a major plumbing problem in a 50-year-old home
1 cited review
“Brandon came out within hours and diagnosed the problem.”
Competitive pricing—beats other estimates by significant margins; one reviewer received quotes within days and praised fair pricing relative to market
1 cited review
“They beat the other two estimates by more than just a couple of dollars.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Skilled technicians with deep expertise—Master Plumber David Pellot has 45+ years experience; Reynaldo Cruz executed complex hybrid water heater installation with attention to detail
Cited in 1 of the 5 reviews we analyzed.
Professional cleanup and finishing—work areas left clean and neat with minimal visible disruption
1 cited review
“They beat the other two estimates by more than just a couple of dollars.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Communication breakdown risk on multi-day jobs—one reviewer (2/5 stars) experienced minimal communication on day two of installation, leading to decisions made without input and customer dissatisfaction despite technician professionalism
“Minimal communication with me, tank positioned requiring shelf moves.”
Minimal communication during installation—technician made placement decisions without discussing tradeoffs; customer had to discover post-install that tank positioning required moving shelves each time draining was needed
“Minimal communication with me, tank positioned requiring shelf moves.”
Equipment positioning not customer-centric—water heater installed in orientation that requires moving cabinets to access drain; customer requested repositioning but felt unable to push back further
“Minimal communication with me, tank positioned requiring shelf moves.”
Minor follow-up issues with professionalism—driveway staining from old unit removal left unaddressed; customer had to scrub and treat the area themselves
“Minimal communication with me, tank positioned requiring shelf moves.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Hate to give less than 4 stars to any company, but this can't be helped. My tech arrived on time and was professional. We looked over the area. I told him I moved my shelves to ensure he had enough room, and he said, "Plenty of room," and everything was good to go. He then drained my old water tank with a hose. He called me out to show me that the new unit was dented and he had to get a new one. When he returned and …”
Positive
“I feel so incredibly lucky to have found this company. I had a nightmare experience with several other companies who broke promises and failed to fix my gas water heater for over ten days. I was beyond frustrated until I luckily found this company. After hearing about my situation, they scheduled an appointment right away. The technician, Ray, was clearly an expert. He was incredibly skilled and professional. What …”
“Our 13-year-old, 40-gallon water heater was starting to show signs of aging and capacity limitations. After a quick online search for vendors in the area, I came across Plumbing Solutions, a company with plenty of positive reviews. Before calling them, I researched hybrid water heaters that could significantly upgrade our current unit, and I found Bradford White. Bradford White is an American-made water heater that …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 219 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
Own Plumbing Solutions?
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Find plumbers near you
Plumbing Solutionsisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Kissimmee