Plumbing Pals
Plumber · Philadelphia, PA · Open 24 hours per Google listing
Our verdict
4.9★ across 213 reviews, 80% positive in 5 sampled — fast response and workmanship praised, but 1 reviewer paid $250 mid-job before techs left for other appointments with work incomplete.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast arrival and efficient completion cited: pipe replacement finished faster than expected with cleanup included (themeCounts.fast_response=2)
1 cited review
“Ricky and Matt came out to replace a pipe out front of my house, and they were incredible from start to finish. They showed up on time, got right to work, finished everything faster than I expected, and even cleaned up after themselves!”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Next-day follow-up confirmed on AC job: diagnosed Wednesday, new system installed Thursday with morning check-in call
1 cited review
“Nick and Brennan were great. My AC kicked the bucket at the beginning of the heat wave, they came and figured out the problem Wednesday, and by Thursday evening I had a whole new system.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Collected $250 deposit before job completion then abandoned site for other appointments — 3rd tech reversed prior work decision, outcome unclear from review
Cited in 1 of the 5 reviews we analyzed.
Job handoff mid-work: techs left for other appointments, required $250 payment before departing with work incomplete; 3rd tech later reversed the cutting approach entirely
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“my upstairs shower would not drain so I called plumber pals. Two techs worked for over an hour then informed me that in order to remove the block, the trap had to be cut out from below. I consented and they started cutting. Soon after the techs said they had to leave because they had other appointments, another tech would be dispatched, and that I had to pay the $250 fee before they left even though the work had not …”
Positive
“I had Plumbing Pals out today to fix a botched job from a washer installation. Michael was terrific he fixed the problem and helped me put everything back together. I appreciate their fast complete service.”
“Plumbing Pals absolutely lived up to their name, total pals to have around when you’re dealing with plumbing chaos! Ricky and Matt came out to replace a pipe out front of my house, and they were incredible from start to finish. They showed up on time, got right to work, finished everything faster than I expected, and even cleaned up after themselves! They were friendly, professional, and honestly just good people …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 213 reviews so far. Treat this as a first read.
Newest review in our sample: Nov 2025.
Should you hire Plumbing Pals?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own Plumbing Pals?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Plumbing Palsisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Moorestown · Trenton · Pineville · Chesterfield