Plumbing Guys

I have used many plumbers' both professionally (Facilities Mgmt.) and for my homes - these guys are the most reliable and prompt that I have ever used.

Giovani was very accommodating and worked efficiently. I will recommend to others. 5 stars to you bro

Saved my weekend after a valve broke on our sump pump. Came out, went and got the new part, came back and replaced it all in the span of ~3 hours. Extremely professional service.

By the way, another plumber came out. He was courteous and professional. He explained carefully what was going on and he fixed the toilet. It's working well now.

CAREFUL: LONG STORY 9/30/20 My house smells like Gas after u worked on my water heater. So they sent one of their technicians over and he gets to looking at my 10 year old water heater which needs a new Thermocoupler. I had two people give me a diagnosis for this (one of them being PG&E, who tested the electrical and found the thermocoupler to be weak). So the Plumbing Guys tech goes through diagnostics and first thing he tries doing is reigniting the heater since it has had an issue staying lit. Tell me why this man is sitting here for five minutes acting like the igniter is broken, since he seemed so adamant that it's broken, I ask him if they can replace that too. He tells me it's connected to the whole assembly and to replace it, it would cost almost as much as a whole water heater and that I should just buy a water heater instead. I told the man that PG&E just ignited it and he's not pressing it hard enough. So he keeps pretending to push the button like it's broken. I told him to let me try it and it turns out he's not pushing it down all the way. At the bottom of the push, u have to push it past where the friction point is. 10/14/20 I've been waiting to write this review, i had it saved as a draft for these guys to redeem themselves but Long story short, they changed the thermocoupler and after a week of not being sure if I'm smelling a faint hint of gas , I began getting MIGRAINE headaches and losing all my energy. I realize there's a leak because when I go outside, my headache was gone and when I came back home it started again. That's when I started getting really worried it was leaking because I've never experienced headaches this bad in my life. The technician came to fix the Thermocoupler but ended up leaving with it not screwed in properly and it caused a leak. I wanted to give these guys a better review but they didn't offer a refund or anything besides coming back to fix their mistake. At this point the damage was done and my head has been hurting ever since. Who ever decides to use these people, make sure u document what they do and get your invoice. These guys tried to leave with out even giving me a receipt.

If you're looking for a real review allow me to share my amazing experience with this company. Long story short, I called in and asked for someone to come by and inspect my house for my water leak as I was suspecting a slab leak since I couldnt find any signs of a leak in the house. This is when I met Steve the licensed Leak detection technician. He came out with his guys and used fancy equipment which allowed him to accurately locate the leak. Not only the leak was in the slab but he was able to find the source location in the slab with his fancy equipment. During his diagnosis I got to talk with him and gained trust in him that he's not here to screw me over but only to help me out which was his only mission, to help people! He explained few options for me which was either a spot treatment or a re-route of the cold water line that way a future leak is easily found and a cheaper repair. Also, he explained the risk of spot treatment and future leaks in regard to old underground piping. Now the good stuff! I asked him for an estimate to re-route my cold water line and he gave me a great deal. I was proud to spend the money. He sent out his plumbing crew which is called the 'Plumbing Guys'. The head plumber technician is Jose. He came out with his crew and efficiently knocked out the whole job in one day. He added many valves and fittings! I felt like a valued customer. So yes you guys I highly recommend Steve and Jose to take care of all your leak issues or plumbing issues! Thank you Steve and thank you Jose! Thank you for not being the guys on YouTube that ruin plumbing reputation! God Bless!

A tech did come out and take a look not long after I was told one would come out to assess my issue. That's where the good part ends. I was quoted much higher than necessary for the work needed. I was told to snake my drain would be close to $400 and I didn't have a clean out drain needed one installed. Cost would be $1800. I said no thank you to both services and the tech left. (I later found the clean out under the house where the tech looked and said one wasn't there) Was here less than 5 minutes. Weeks later I had a text sent to me from a random phone number with a link to an invoice demanding payment for services never rendered. With the amount of scam texts people receive I ignored the text message. Fast forward to a months later I get an angry phone call demanding payment. After I explained service was never rendered from whoever the person was from this company who was adamant that they performed a service, I tried to explain nothing was done. That person then angrily said never call us again. I said no problem, I wouldn't do business with anyone who operates in this manner. Couldn't finish my statement though cause the guy hung up on me. I WOULD NEVER DO BUSINESS WITH ANYONE WHO TREATS POTENTIAL CUSTOMERS SO HORRIBLY! I've worked in hospitality for years, and this goes against every principle of good customer service. I hope you see this review owner of this company and address this issue. Word of mouth is everything in this business. And treating customers even those who opted out of potential services with respect is paramount in maintaining a good reputation. Do better guys.

I had a bathroom toilet that was starting to have problems with flushing and an upstairs sink that kept clogging too frequently--I'd been putting off calling a plumber for awhile, but finally decided it was time. I found this establishment on Yelp and was lured in by their good reviews. I called and was able to get a same day appointment. Manuel was great--he unfortunately didn't have the part to fix the toilet but promised to come back later in the evening with it after finishing another job. He ended up coming back around 6p and finished about an hour and a half later. The toilet flushes with great power now (it didn't before, even when I had the same part replaced just last year), and the upstairs sink flows through perfectly now (he even cleaned the top of the vanity too, not sure if that was intentional or not but it looked really clean after). No debris left behind, and the price was fair I thought (cheaper than the company I used last year). The owner sent me the invoice the next day (although I had to have him correct it as his total was different than what I was quoted). They fixed it right away though. The only suggestion, one I've given to another maintenance company, is to have their technicians equipped with a payment reader either on a tablet or their phone, and then the billing could be done immediately after the job is over, saving the extra step of sending the invoice the next day. I think it would just speed things up in the long run and close the jobs faster. But either way, great service and would use again if I have an issue.

SCAM! We got ripped off pretty bad !!!! They came saw the toilet that was flooded.They charged 600$$$ for running a snake and by the next morning it was still clogged I recieved a bill for 250 for the camera and inspection which was highly over priced that was the second time they came...almost 2.000$ to dig a hole in the backyard because there is roots that get in the way of pipe.then friend and I rented a snake machine at home Depot for 2 hours @60$ rent and ran it ourselfs and alot of shit came out the first two times! And then we did 3d time and it wasn't anything coming out. Which makes us think that they didn't run the snake themselfs or even the camera ! Because it's been almost a year and toilet works fine after my friend an I snaked it just once after them!!!!! And they wanted to dig a hole In backyard for 2000$. Wow P.s they also took the brand new little snake that goes on the drill which I got from home Depot for around 100$ the day before they came it was in backyard and after they left only the box from it was left. I contacted them about it and never got a response.

Definitely was disappointed with today's service! Sent me the wrong individual to do a men job and on top of that really bad attitude! Totally disrespectful thinking that he is talking to his family or a friend! He forgot that I called for service that I have dealt with them for the pass 5 months and that I already know the problem and the only thing I needed him to do was to unplug my sewer! It's always the same thing. He said that why we don't fix the problem that we needed to change the pipes so he didn't have to be coming all the time. I mean dude I'm paying you for the Job you be doing! If I wanted the pipes change I would had asked you to do so. I told him that we know the problem and that we are not changing the pipes so I only wanted him to unplug the toilets like the regular guy Gustavo does every time he would come. Then he said " ok I'll charge you $450.00 when I usually pay $200.00 then I said you know what never mind! You lost a customer because of unprofessional individuals who think they can get away with their attitude and corruption methods. Never again.

I was so impressed with the information and service that I received from this company. My old water heater started leaking the night that PG&E was scheduled to shut off our power as part of the proactive power shut down in Bay Area - just to add insult to injury from expecting no power, we didn't have hot water. I contacted this company with 4 others on yelp. I got a call from the owner the next morning and he explained everything I needed to know about switching out to a tankless heater. He moved up the service call from the afternoon to morning. The crew of 3 plumbers assessed my home and how much it would cost to switch out my old tank for a tankless system. We decided to switch out to a larger water tank. The cool thing was that they had both options available, were able to install it the same day, gave me a great estimate, professional and efficient removal/install of the new tank, and hot water within 45 min! This was the best plumbing experience I've ever had. I'll call them again for any plumbing needs for my 60+ year old home! Highly recommend them!

My 13 years old water heater was leaking. I called so many plumbing companies, and all of them only offered us one option: replace the water heater. They didn't even come to inspect the leaks or try to fix them. Only Ignacio in Plumbing Guys came to our house to inspect the leaks, and tried to first fix the leaks instead of replacing the water heater to help us reduce the cost. Weeks later the leaks happened again, then Ignacio and his partner helped us replace the water heater, and only charged us the payment delta between replacing the water heater and fixing the leaks. Ignacio and his partner also worked with the city inspector to fulfill their requirements and eventually got us a permit. The price we paid for the whole work is less than the price any of the plumbing companies we called asked for. Ignacio even provided us lifetime labor warranty at no cost! Very pleasant experience working with Ignacio. I will definitely recommend Plumbing Guys and Ignacio to my friends and family and any one who needs plumbing services!

I highly recommend Plumbing Guys to do all plumbing works, they are knowledgeable, honest, reliable, acting fast with the most reasonable price. I recently had to rerouted my sewer line and the owner Wally went above and beyond to satisfied all our needs. The work and inspections were done in a timely manner and now I have new pipe and have no more water backup issues. All staffs that works with Wally are super nice and friendly, they listen and make good recommendations on all appropriate works and they would understand your budget and Your need and try to eliminate all unnecessary work. As you know all other plumber would like to rip off your wallet by telling you what unnecessary work to be done. This is not the case for the crews with Wally. The outcome was great, Wally ensure my landscaping and sprinkler systems work nice and perfect, although the look will not be 100% like prior to the construction but I am happy with the outcome and all the good customer service Wally offered to me.

These guys really know plumbing! I live in an old building and I was noticing the water in my bathtub was draining slowly, then not draining, then filling up (without my running water!) It turned out the water was collecting in my tub from the apartments above me on the second floor and the clog was in the T shape connection between my apartment and the adjacent neighbor's next door. Ignacio was extremely patient and explained everything in detail to me. He told me that snaking the drain would likely not work, but since I was impatient and really wanted to shower he snaked it anyway. It of course didn't work, but he went out of his way to work with my landlord to resolve everything while I was at work the following day. When I got home my shower was perfect and what could have been a real nightmare was resolved due to the plumbings guys expertise and diligence in getting the job done! Plus they are affordable! I hope their business does really well! Thanks!

I needed my water heater replaced on the 4th of July, and there weren't a ton of places that were able to come by same day. But Ignacio and Wally did, and they were great. They showed up fast, were knowledgeable, and replaced the water heater without much difficulty. They also installed a Bradford and White water heater, which based on what I've read online is superior in quality to those that are available through Home Depot or Lowes (I guess BW will only sell through plumbers/contractors to ensure that their product is properly installed). I live in an old San Francisco home, and was increasing the size of the water heater from what previously was installed, so the installation was not a simple one, but they handled it without much trouble. The price was also inline with what Home Depot and Lowe's previously quoted me. Overall, I was very satisfied with the service.