Plumbing Experts
Plumber · Delray Beach, FL · Open 24 hours per Google listing
Our verdict
Exceptional workmanship and customer care, but charges $199-499 investigation fees upfront that may not apply to repair costs—call ahead about pricing structure.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Solves complex problems other plumbers can't: one reviewer reports a 6-month-old water issue solved in one day after multiple other plumbers failed
1 cited review
“Solved six month old water problem in less than one day's work”
Honest pricing communication with fixed-income customers: explicitly noted as 'refreshing' and fair when assessing actual scope vs. initial concern
1 cited review
“They were very honest and fair with me which was so refreshing”
30-year track record of referrals from professional contractors who depend on them for high-end residential work
1 cited review
“My Go-To for almost 30 years, responsible performance is essential”
Staff professionalism and reassurance during high-stress emergencies: reviewers specifically praised technician Derek for knowledge and anxiety management
1 cited review
“They were very honest and fair with me which was so refreshing”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Diagnostic fee structure feels punitive to some customers: one reviewer explicitly called the 10% discount offered afterward 'a scam' and felt misled about non-applicability of the fee
Cited in 1 of the 5 reviews we analyzed.
Investigation/diagnostic fees of $199-499 charged upfront and may not credit toward repair work, causing sticker shock for customers expecting all-in pricing
Cited in 1 of the 5 reviews we analyzed.
Arrival time reliability: one reviewer reported being 1.5 hours late from estimated appointment window
Cited in 1 of the 5 reviews we analyzed.
Unclear fee disclosure at booking: customer reported not being informed upfront that investigation fee would not apply to repair costs
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“This company charges $199-499 just to come out to your home. They call it an investigation fee. This fee is in addition to them actually fixing the problem. I clearly communicated the issue: Water drips from my tub to the floor below. Once they showed me what I had already told them, I was offered two solutions: open a hole in my ceiling to further investigate (additional cost unknown) OR replace the tub's drain pop …”
Positive
“I had a plumbing emergency and found them on Google and gave them a try and am so glad I did! It's the best plumbing company I have ever dealt with, Derek was great and so was Junior who helped him. I had a leak that we discovered was in a pipe connected to main water valve between the walls. Water was flowing into my foundation. I had the Public Water Company out the day before. They saw I could not turn it off, …”
“As a retired state certified residential contractor for 45 years, I have had to depend on the trades people hired to do both new installs and maintenance in my client's prestigious homes. Plumbing Experts has been my "Go-To" for almost 30 years. When I'm asked for a referral for anything by anyone, I simply suggest visiting the offices of whatever trade you're seeking. The respect shown in their own offices is a …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 312 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own Plumbing Experts?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Plumbing Expertsisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Delray Beach · Deerfield Beach