Plumbing Dynamics
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Mid-Range
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Trust Score: 0/100 · Based on 151 reviews
Our Verdict
#5 of 17 in Carrollton, TX
- Emergency and same-day calls
- Sewer line repair and replacement
No major caveats
Hire if: You need clear communication and upfront explanations
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 151 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
expensive=1 in 5 analyzed reviews; single 1-star review mentions high pricing (though reviewer ultimately praised the work and pricing after context)
Communication
Same-day water heater repair with same-day text communication throughout; no service fee to come out for assessment
Pricing
expensive=1 in 5 analyzed reviews; single 1-star review mentions high pricing (though reviewer ultimately praised the work and pricing after context)
Customer reviews
Reviews from Google, Yelp & more
Very easy to schedule a next day appointment! Our plumber was knowledgeable, personable and provided excellent service. Our kitchen sink drain is working properly! Very happy with the service we received today! Plumbing Dynamics is our first choice and strongly recommend!
Let’s be real plumbing issues suck especially as a new homeowner. Plumbing dynamics gave me good advice when it came to dealing with a low water pressure issue, as well as fixing my immediate problem, a pipe that had burst following several days of sub freezing temperatures. They were able to schedule me in quickly, showed up in a reasonable time and solved my issue. I would recommend them to anyone who is in need of plumbing work as they were very upfront, easy to talk to, walked me along each step of the way and did not pressure me to buy things I did not need.
Very Highly recommended, The job entailed went beyond the scope of initial work assessed. But the issue was quickly resolved. Chad got his crew to come by the following days, Saturday & Sunday to ensure that the leak is fixed and work completed timely. I appreciate Chad’s honesty & going the extra mile to take care of the customers. Thank you for a job well done!!! And NO SERVICE FEE to come out for assessment.
We had piers put under the house and needed to pass the hydrostatic test. We failed and discovered castiron aged about 50 years had numerous breaks. Chad gave a quick quote , no BS. Paid 1/2 at beginning. Half at end. PRICING WAS GREAT. Had 3 other corp plumbing companies come by with outrageously high bids. Support your local family businesses! So a full sewer line clean outs and re-pipe and testing was needed. Tunneled about 40 feet under the house and another 40 feet trench in the yard. Angel and his crew about 4-6 guys worked at our house for 8 days, even on weekends and one nights (with my permission). Hoping to get it all done before a bunch of rain came in. They did! Cleanup was impressive. Managed to save most of my grass. Solid work ethic on Angel and his crew and they like Bomb Pops. Found my new plumber. Pics below. Edit: 2nd job Irrigation Valve replacement 10/20/25 Reduced to 1 star after a second service to change an irrigation line. The work itself is good, the reduced rating is because of the awful communication with Chad. We exchanged texts on possible availability and work to be done but never confirmed a time. He shows up, and begins work and finishes the job while I'm away from home even though I told him I wanted to be there. Took about 4 hours of work.Then he bills me without ever providing an estimate in any form and the cost is about 5x what I was expecting for a simple surface irrigation valve leak repair. The leak was above ground inside the irrigation box. After discussing he claimed to have emailed me the estimate but then realized my email wasn't on file and he in fact didn't. His attitude was piss poor to put it nicely and he even tried to make it feel like it was my fault. Keep in mind we are repeat customers and we dropped 15k+ with his company not 6 months ago. He did reduced the charge some but still way over what I was expecting. Still left a sour taste in my mouth with the whole experience. If you want to change it confirm everything in writing before you even let him step on your property. Textbook case of how to turn a satisfied customer into a detractor. I posted the text exchange with our very limited communication even though he claimed cost estimate and appointment had been confirmed, then gas lighted me like it was my fault. I will NOT use him again. As many others have said, his communication and attitude is abysmally poor and not worth the hassle and stress. Just pay a bit more for some peace of mind.
Plumbing Dynamics was incredible to work with. Scheduling with Chad was a breeze—quick, easy, and straightforward. Erin was professional, personable, and impressively fast. I woke up to no hot water, and they had my water heater back online the very same day. Their pricing was completely reasonable, and I really appreciated how quickly they responded to my texts throughout the process. Outstanding service from start to finish—highly recommend!
Business details
Service area
Based in Carrollton. Serves 22 nearby cities within 20 miles:
Plumbing Dynamics