Plumbing By Kirk Inc.
Plumber · Santa Clarita, CA · Open 24 hours per Google listing
Our verdict
Owner Kirk personally helps with guidance and advice, but office pricing quotes don't match on-site charges and responsiveness is unreliable.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviews praise Kirk's personal communication and willingness to guide customers through DIY solutions step-by-step, even offering free video assistance.
1 cited review
“He walked me through exactly how to get and use a puller”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Multiple reviewers (3 of 5) highlight Kirk's knowledge and honesty, with one noting he referred customers to other providers when appropriate rather than upselling.
1 cited review
“He walked me through exactly how to get and use a puller”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Responsiveness dimension scores 0/100; only 1 of 5 reviews mentions emergency/off-hours availability (none explicitly confirm rapid emergency response).
Cited in 1 of the 5 reviews we analyzed.
Red flag
High score variance (35 points) with one 1-star review citing poor pricing transparency and nonchalant crew behavior, contrasting sharply with four 5-star reviews.
“Called for $400, office said $800-900, no mention of time limit”
Significant pricing discrepancy: office quoted $800–900 for work initially estimated at $400, with no upfront disclosure that the initial charge covered only 2 hours, leading to additional $250/hour demands.
“Called for $400, office said $800-900, no mention of time limit”
1 of 5 reviewers reported nonchalant attitude and perceived lack of urgency during on-site work, with vague communication about job scope and time limits.
“Called for $400, office said $800-900, no mention of time limit”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“This is over a year ago, sorry for delay, I saw a truck 2 houses down and asked if they could look at my clogged drain in my back yard, The young man tried but, could not clear it. He was very nice. He then said they could probably come back with equipment that should clean it for around $400. Called the office to schedule and she said it would cost $800-900. No mention of time spent. I authorized the work. Out came …”
Positive
“Kirk is AWESOME! I had a pretty small leak on my toilet shut off after I installed a new one. He walked me through on where and how to get and use a puller for the brass conical seal on the copper pipe coming out of the wall which btw worked perfectly. He also recommended using pipe dope which I did as well after installing new conical brass seal. No leaks! I will definitely call him for bigger projects because guys …”
“Kirk is the Man! My bathroom sink drain was backed up and clogged. I called to see how much he would charge me to come out and clear the drain. Instead of taking the opportunity to make some quick money. He took the time out of his day to walk me through step by step over FaceTime on how to do it myself. He instructed me on how to take apart the piping under the sink and use a drain snake to clear the blockage in …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 60 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own Plumbing By Kirk Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Plumbing By Kirk Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Santa Clarita · Brandeis · Panorama City