Plumbing 911
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Trust Score: 90/100 · Based on 3514 reviews
Top pickOur Verdict
#6 of 14 in wadsworth
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
No major caveats
Hire if: You need transparent, predictable pricing with no surprise fees
Hire if: You need high-quality work that holds up over time
Caution if: You need guaranteed sub-hour response for true emergencies
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 3514 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
One review notes a prior 'fix that didn't hold' before Plumbing 911 arrived, and separately one water heater repair also failed before a replacement was needed — while ultimately resolved fairly, first-attempt fix rate is worth watching across more data
Communication
3 of 5 reviewers highlight clear, proactive communication including call-ahead service and on-the-spot explanations of work performed
Pricing
Pricing integrity stands out: free estimates with no show-up fee, and one customer received partial credit when an initial repair failed and a full replacement was needed
Customer reviews
Reviews from Google, Yelp & more
I had a slow leak of my hot water heater and called for an estimate to repair. Shane came to the house (no fee just to show up for an estimate) and provided a thorough estimate. He scheduled the repair. Unfortunately, the repair did not work so I had to have a new water heater installed. They actually gave me partial credit towards the new install from the repair effort. Shane did a WONDERFUL job. He was friendly, personable, courteous and most of all efficient. I would highly recommend if you needed repair work or new installs to call Plumbing 911 and specifically ask for Shane! My experience could not have gone any better.
After dealing with repeat flooding and a previous “fix” that didn’t hold, this company was a lifesaver. They were professional, kind, and extremely thorough. Communication was great, the technician was efficient and knowledgeable, and they went above and beyond by scoping the entire line to ensure there were no other problems. I finally feel confident the issue was handled correctly. Highly recommend and they have a customer for life now!
Rob was excellent. He was highly experienced, on-time, gave clear communication, did quality work, and took time to explain a few things to me along the way. I would highly recommend Rob and Plumbing 911.
As a first time caller to Plumbing 911, I was pleased to book next day service for repair of 2 toilets with different problems. What seemed like a straight forward solution was anything but. Shane Duncan came up with an ingenious solution and gave us a perfect result. He is very knowledgeable and goes the extra mile to give the customer satisfaction.
Scott from Plumbing911 was very helpful arriving promptly, diagnosing the repair, and getting the job done in an hour. I appreciate the call ahead service, which was great so I could meet Scott at building from work. Thank you for supporting your Christian community at Solon United Methodist church. Chris
Business details
Service area
Based in Wadsworth. Serves 12 nearby cities within 20 miles:
Plumbing 911