Plumbers Westminster | My Buddy

I’ve used My Buddy The Plumber several times now and I would just like to take a moment to think them for their incredible service and response! Unlike many other plumbing companies in the industry, they are very honest truthful, and will always diagnose the problem with efficiency and ease! Thank you, Johnny For coming out after hours to take a look at our sewer and fixing the problem right Then and there we really appreciate your help, and I definitely will be using you in the future!

Quick and reliable. He came out and cleaned the roots in my main line. With honesty and talked me through why i didnt need to replace when the other guys said I need to spend the big bucks to replace main line. If your looking for a trustworthy plumber My Buddy the Plumber is it!.

I work for a plumbing company in California and my elderly grandmother lives in Colorado, she got taken advantage by other plumbers like blue sky and I called my buddy the plumber and they were professional, gave fair pricing, and quickly got a new water heater installed and fixed previous repairs that were not done up to code. Wesley and his partner were great and very happy with service! Appreciate you taking care of my grandmothers home like it was your own !

I had a valve in my sprinkler box that was leaking and caused one of my sprinkler zones to continue running after the set sprinkler time. 2 techs came out to look at it and stated I had a crack in the top of a valve that was causing a leak and that I needed a new valve and new water lines which would cost $680+ with labor to fix. Due to the leak being on the top of the valve, I just bought a new valve from Ace Hardware for $34 and replaced the top my current valve and it has fixed the issue. I’m unsure what liability the company would carry doing a simple fix like this, but the quote I received seemed excessive for the job needed to fix it. The techs who showed up were very polite, professional, and able to diagnose my issue in a timely manner though.

My experience with this company culminated in perhaps the absolute worst customer service I've ever encountered. Exorbitant prices that, yes, I paid because I had to have something fixed ASAP. When I expressed frustration about the price, I got a phone call from a complete A-hole who was combative and interrupted me nonstop. I would not hire this company if my house was flooding and there were no plumbers within 500 miles of me.

A couple of months ago I had a hidden wax ring leak and called this company. I think his name was Derek who came out and found the leak and stopped it. I was charged 750 dollars. Derek was good to work with and seemed knowlegable, and he told me that the flange was to low in my flooring which caused the leak (that is another story). I had to have a restoration company come and demo my bathroom and the flooring was ripped out along with my vanity and sink, leaving open pipes. The restoration company doesn't remove toilets but they lifted it enough to rip the flooring out from underneath, leaving me with sewer gas coming out of both the exposed pipe and toilet flange. I called this company to come, move the toilet, and install test plugs to stop the sewer gas from coming out until I got a rebuild of my bathroom. I was told when i called that a tech would come out and reseal my toilet. I had to explain my need a few times telling her that my bathroom is completely demolished, my bathroom is not being used, and I'm waiting for a rebuild and I needed the sink pipe and toilet flange plugged to stop the sewer gas. She sent the tech out ( I don't remember his name) and he told me that he could reseal the toilet and I should have water in my p-trap so it couldn't be coming from the toilet flange and that I shouldn't be having a problem with sewer gas, and asked me if it could be coming from something else. I explained, again, and again, and again, that I don't want my toilet resealed, and I wanted the toilet moved and a test plug installed in both the flange and the sink pipe. He stepped out a few times to call someone about what to do, like it was an act of congress to simply put plugs in and not reseal the toilet. Keep in mind that my bathroom was demolished and the floor ripped out with the sink pipe hanging free and smelling terrible. After being through so much already, I felt so frustrated I was on the verge of tears with how difficult it was to have this simple thing done. Finally he got approval to put in the plugs, but didn't have what he needed in the van, so he had to go and get the supplies. After about an hour he came back and put in the test plugs. That cost 550 dollars. A few days later, I noticed the smell of sewer gas in my bathroom but thought it was residual, but after looking closely at the test plug in my flange I saw that the tech didn't screw it in properly and it wasn't flush, leaving a small space between the plug and the flange where sewer gas was still escaping. I was dealing with a lot at the time and wanted to spare myself any further frustration with this company, so I filled a plastic bag full of dirt and set it on top of the test plug. I also asked to have Derek call me to get more information about his observations about the flange being too low in my flooring so I could pursue the person who installed my floor for damages, but he never called and this company never sent me a detailed report about it after I requested it. Both techs didn't have necessary parts on thier vans and had to leave and come back about an hour later and that probably increased my charges as well. This company is very expensive especially when the installation of test plugs weren't done correctly at the cost of 550 dollars. Looking back, the test plugs are something I should have just done myself and it would have been done right and I would have saved me hundreds of dollars. I gave 2 stars because Derek was good, and both techs came out quickly, but I will be using a different plumbing company in the future.

We contacted My Buddy Plumbing about coming out for a sprinkler box repair. My BUDDY?... was due to come out yesterday on Wednesday. My buddy was supposed to be out between 10/2 pm. Around 3pm I contacted them and they couldn't get out here until Thursday which was fine. My buddy came out today on time and looked at my sprinkler box for a minute and wrote out a quote for 2 GRAND..... plus extra for parts....Excuse my language but that's FUC$ING ROBBERY! My buddy had good reviews and great pricing it was said. This is completely wrong and now I'm sure those reviews were FAKE and posted by them.I was told by several other people that this is a 500.00 job! In closing I'll say that MY BUDDY is no friend at all unless my buddy is a crook and liar which is a FACT! Stay clear of my buddy or they'll turn to MY ENEMY! HERE'S AN UPDATE: Found an HONEST COMPANY TO DO MY SPRINKLER BOX REPAIR FOR 450.00 TOTAL!!! SO MUCH FOR MY BUDDY AND THERE HORRID PRICES!!!!!

First, I really appreciate that My Buddy works evenings, weekends, and holidays- the times it is most crucial for plumbing help - thank you. So, yes, returning from vacation we had a massive clog in the kitchen sink and the normal liquid cleaner and plunger fixes did not work so …. we ended up connecting with My Buddy who would come out on a Saturday evening on Thanksgiving weekend! Vince was our plumber. He was polite, friendly, knowledgeable, and got right to work with his snake machine. He explained what he was doing, cleaned up as he worked and at the end, ran hot water for a good length of time to help flush the line, test for other blockages, as well as testing the connections for leaks. Vince was professional and talked about other services we might need and told us there was a 30 day warranty for the drain cleaning. We are quite happy with our experience and would recommend this family run company.

We cleaned and scoped our house before we bought it and agreed on $2,500 worth of repairs that needed to be done to the sewer line. When the repair time rolled around (3 weeks later), the techs made up fake damage to the sewer line (and didn’t record the scope) and tried to get us to commit to $11,000 worth of “emergency repairs”. When we showed them the video of our first scope the story started changing and it was apparently a miscommunication, and they were worried about some wear and tear that might be an issue “5-40 years down the line”. After 4 days of technicians in our house for a 45 minute repair, I can guarantee that the techs were trying to inflate damage to charge us more. The owner seems like a decent guy. He wasn’t around for the first few days and seemed to get everyone on the same page on the 4th day when the initial repair finally happened.

I cannot recommend this company enough! Brandon & Johnny showed up very quickly within my two hour window. They were kind, professional, and had just the right touch of humor to ease the stress of the situation. They educated me on what was going on. One was a very easy fix, and the other a little more complicated. They worked with professionalism and ease, and I will never call anyone else for my plumbing needs!! Brandon‘s been doing this for 10 years and Johnny was a prior electrician, which helped answer even further of my questions. I did not feel taken advantage of being a single woman who knows nothing about any of what was going on; instead, I felt supported and taken care of. Again, I cannot recommend them enough!!!!! I’m so glad they bought out 911 Roto Rooter!!!

My kitchen and bathroom sink began to overflow at 1am on a Saturday morning. I called several plumbing companies and they said they could not help until Monday. Then I called My Buddy Plummer. I was in tears over this flood ans I spoke with Tasha. She had soo much empathy and concern for me I was able to calm down. Tasha is us an amazing human being. She really cares about the Customer. She said she has technician Johnathan that will be at my home in 40 min. When he arrived with his partner, he was professional polite smart and friendly. He snaked the lines and stopped the overflow. Jonathan has a lot of knowledge about what he does. I recommend this company to everybody in colorado. This is the best plumbing company i've ever dealt with.

Paul showed up on time and was extremely polite. When entering our home, he made sure his boots were clean. We appreciated that gesture. Once Paul was notified of the situation he assessed the situation and found the problem. Paul showed us what the issue was and explained, in great detail of what was going on and how to fix the problem. Paul was extremely polite and courteous the entire time he was here, which was not long. His services were just as awesome as Paul was. Thank you, Paul and, “My Buddy the Plumber” for the very very quick action. My Buddy The Plumber had quoted Paul to be at our home, in less than an hour. Paul arrived in less than 30 minutes. Outstanding customer service, all around.

Quick and Responsive Service The company was very quick to respond, and I appreciated their professionalism. Fortunately, there was no actual issue with the toilet--the guest was simply unfamiliar with the low-consumption, high-efficiency model, which requires holding the handle down a bit longer. Since no service was ultimately needed, I didn't have the opportunity to fully evaluate their work, but their promptness and courteous approach left a positive impression. While I can't speak to their pricing, I appreciated that they did not charge a fee for coming out, which many companies do. This was a thoughtful touch and a great reason to consider them for plumbing needs.

Well here it was Sunday night at 10 pm. My call was at 10 pm and by 1030 pm we're at my door. I had a major backup where sewage was in my bath tub and neither of my toilets flushed. I called two other well know companies and was told by one they could come out the following morning and the other only let me leave a message. No one called back. By 1230 AM the job was done. Paul snaked the line numerous times to be sure it was completely clear. Very professional and courtious. The cost was very reasonable. I would not hesitate to use their service in the future. If you need a plumbing company My Buddy the Plumber is the one to call. Thank you Paul for being here.

Paul from My Buddy The Plumber, can to my house to unclog a toilet. He charged $199 just to get there and look at the problem. After walking around for 25 minutes and doing nothing. He said it would cost me another $900 to fix the problem. I told him to leave my house, because that is a ridiculous price to pay!! I had someone else come over and rotor the toilet out, which took about 5 to 10 minutes and he only charged me $200 total. It was New Year's eve and I know it was going to cost more, but $1,100 total is a rip off!!! PAUL AT MY BUDDY THE PLUMBER IS A SCAM!!!!!