Plumbers 911 Fresno
Fast Response
Reviewers confirm quick response
Claims 24/7
Self-reported — not confirmed by reviews
Unknown
Based on review analysis
3 concerns
Two customers report plumber never showed without any call — one review states simply 'Plumber never showed' (UtAHfFvnXAMmzEyaLXnL) and another 'They never even called me back' after two attempts (E402tNLCdjzLxUi6d4Ku)., Rust contamination left in a tenant's tub after pipe work, owner disputed blame and refused to clean — documented in two 1 star reviews (cZOKa9bo9l3yfKSButYM, Iyt3h5Gij1dH6aJkAbQA)., Owner quoted a $4,975 custom services line item for a valve swap, refused written estimate, then declined to do the specified job (SC0xMdI0oFqs2mvhIR7T, 1 star, 2020).
Trust Score: 0/100 · Based on 16 reviews
Our Verdict
#18 of 18 in Fresno, CA
No standout specialties
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Hire if: You need high-quality work that holds up over time
Hire if: You need fast same-day or after-hours response
Caution if: You need predictable, consistent service across every visit
Caution if: You want detailed upfront explanations
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 20 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 16 Reviews Tell Us
Emergency Response
fast_response=5 across 20 analyzed reviews; after-hours kitchen sink clog dispatched and fixed same evening per lqIvlagLgz06oF7cdZkP.
What To Watch Out For
Thin review base (20 analyzed, 16 Google) with reviewConsistency=0.09 — extreme polarization makes quality prediction unreliable.
Two customers report plumber never showed without any call — one review states simply 'Plumber never showed' (UtAHfFvnXAMmzEyaLXnL) and another 'They never even called me back' after two attempts (E402tNLCdjzLxUi6d4Ku).
Rust contamination left in a tenant's tub after pipe work, owner disputed blame and refused to clean — documented in two 1 star reviews (cZOKa9bo9l3yfKSButYM, Iyt3h5Gij1dH6aJkAbQA).
Owner quoted a $4,975 custom services line item for a valve swap, refused written estimate, then declined to do the specified job (SC0xMdI0oFqs2mvhIR7T, 1 star, 2020).
Quality & Professionalism
Thin review base (20 analyzed, 16 Google) with reviewConsistency=0.09 — extreme polarization makes quality prediction unreliable.
Customer reviews
Reviews from Google, Yelp & more
The moment I contacted Plumbers 911, their customer service was top-notch. The staff was courteous, attentive, and displayed a genuine willingness to assist me with my plumbing concerns. They promptly scheduled an appointment at a time that suited my busy schedule, which I greatly appreciated. On the day of service, the plumbing team arrived right on time, fully equipped with the necessary tools and knowledge to tackle the problem at hand. They carefully assessed the situation and patiently listened to my explanations before proceeding with the work. I felt reassured by their transparent communication and the clarity with which they outlined the necessary repairs. Throughout the entire process, the team displayed a remarkable level of skill and expertise. It was evident that they possessed a deep understanding of plumbing systems and knew precisely how to address the issues efficiently. Plumbers 911 exceeded all my expectations, and I have no hesitation in recommending their services to anyone in need of reliable plumbing solutions in Fresno. Their dedication to professionalism, expertise, and customer satisfaction truly sets them apart from the rest. Sincerely, Nick Waligorski
I had such a great experience with Plumbers911. I had a clogged kitchen sink after hours, I called them, they dispatched the repair guy in no time. The guy fixed my kitchen sink properly. Very satisfied with their work. Highly recommended. 5 Star.
"Great service. Jack owner of company great man , Explained everything so a regular person can understand. Was on time. Would recommend."Everything about this experience was excellent. I would highly recommend Jack and he's company to everyone I know Jack replace our tankless water heater , septic tank pump in one day . best prices and quality service.
Came to fix plumbing in apartment above me in my bathroom rust came out of the pipes into my tub turned it Orange did not come back to clean it said that it was there when they got there they lied it was not there and it's still there will not come clean it told the property management company it was already there they lied. They said it was water stains bull no one would shower in the tub with orange water stains. My house is clean my house is always clean they lie lie lie lie.
Service is a joke. Called to get a quote for shower valve replacement (had the vavle and showerset up i wanted). Told me to send pictures over then proceeded to tell my go switch it, it's rebuildable in the future. Is that what I asked for? Or did I ask for a quote to swap out a valve. Lost 3 customers in need of the same thing...
DON'T USE THIS COMPANY IF YOU DON'T WANT TO GET RIP OFF AND DOUBLE STANDARD READ ON Custom Services - Plumbing And Electrical $4,975.00 Pro will provide you a quote if the work you need does not fit into one of our standard categories. That is what they use so they can jack up there price. So I call 911 on July 17,2020 and I talk to the owner of this company his name is Jack. And I ask him to come to my Rental Unit so we can talk about exactly what need to be done and give me a written estimate of the total cost for this job, He said he will e-mail it to my e-mail.I also told him that I will be supplying all the materials he will need. All I need from him is the labor cost. THIS IS EXACTLY HE SEND TO MY E-MAIL Contractor will replace a fiberglass shower tub labor only. Customer will provide a fiberglass shower walls and tub. $2.300 Contractor will replace a shower faucet labor only $500.00. Contractor will install a 4 light labor only $400.00. Contractor will install a drywall in the ceiling covering existing light fixture location and will patch and texture the ceiling $750.00. Contractor will will make a shore tub is going to fit in the spot. Contractor will provide a framing work for the project . Painting is not included. ON JULY 18,2020 THAT DAY i CALL HIM AND TOLD HIM THAT I AM BUYING All the materials he will need for the bathroom job. I also say that will be doing the Bathroom Job first and let set this up for Aug. 1,2020 WHEN HE GOT HERE ON THE 1ST HE DIDN'T PICK UP THE MATERIALS AS YOU CAN SEE ON THIS WRITTEN SHEET OF THE TOTAL COST OF THIS JOB . THE BATHROOM JOB ONLY SHOULD OF ONLY COST ONLY A GRAND TOTAL OF $ 2,800 HE WAIT UNTIL AUG 1, WHEN THE JOB WAS SUPPOSED STARTED TO JACK UP HIS PRICE ANOTHER $ 1,000.00
Jack Elechyan was on time, professional, and polite. He did a great job explaining the problem and fixing it quickly during his visit. He answered all my questions thoroughly and explained all the options we had with Jack . I would definitely recommend Jack and his company plumbing issues in the future.
Great service thanks to Luis for doing a great job really respectful friendly I would recommend plumber's 911 to any one.. and there very honest people.. thank you so much for excellent service..if I ever have any plumbing issues again I would definitely go thru them again
Eddie did a great job! My family is very pleased with the professional, timely service. The job was done in under an hour, and cost less than expected. Don't do it your self, call plumbers 911!
This is the second time Mr. Ruiz has come to our family's rescue! His courtesy and professionalism is above all the rest. I would give him a 5-star rating and an excellent recommendation!
I call them after working hours and Jack came my house and change my water heater at 1:30am. Fast service, friendly , honest and great people. I will recommend Jack everyone I know .
Eddie did a great Job! The service was done in under an hour, and cost less than expected. Don't try to do it yourself, you will regret it, if you don't call Plumbers 911!
They never even called me back😡 Not a very reliable plumber!! I called twice too!!
Horrible experience. Plumber never showed.
Great service, genuine work!
Business details
Service area
Based in Fresno. Serves 3 nearby cities within 20 miles:
Plumbers 911 Fresno