Plumbers 911 Fresno
Plumber · Fresno, CA · Open 24 hours per Google listing
Our verdict
Plumbers 911 Fresno holds 3.7★ on just 16 reviews with a stark 13 five-star vs 7 one-star split and 4 of 5 negative reviews citing no-shows, deceptive quoting, or unresolved damage.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 20 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
What reviewers praise
fast_response=5 across 20 analyzed reviews; after-hours kitchen sink clog dispatched and fixed same evening per lqIvlagLgz06oF7cdZkP.
1 cited review
“I had a clogged kitchen sink after hours, I called them, they dispatched the repair guy in no time. The guy fixed my kitchen sink properly. Very satisfied with their work.”
Cited in 3 of the 20 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Two customers report plumber never showed without any call — one review states simply 'Plumber never showed' (UtAHfFvnXAMmzEyaLXnL) and another 'They never even called me back' after two attempts (E402tNLCdjzLxUi6d4Ku).
“Horrible experience. Plumber never showed.”
Cited in 2 of the 20 reviews we analyzed.
Red flag
Rust contamination left in a tenant's tub after pipe work, owner disputed blame and refused to clean — documented in two 1-star reviews (cZOKa9bo9l3yfKSButYM, Iyt3h5Gij1dH6aJkAbQA).
“Came to fix plumbing in apartment above me in my bathroom rust came out of the pipes into my tub turned it Orange did not come back to clean it said that it was there when they got there they lied.”
Cited in 2 of the 20 reviews we analyzed.
Red flag
Owner quoted a $4,975 custom services line item for a valve swap, refused written estimate, then declined to do the specified job (SC0xMdI0oFqs2mvhIR7T, 1-star, 2020).
“Custom Services - Plumbing And Electrical $4,975.00... That is what they use so they can jack up there price.”
Thin review base (20 analyzed, 16 Google) with reviewConsistency=0.09 — extreme polarization makes quality prediction unreliable.
“Horrible experience. Plumber never showed.”
1 more cited review
“Custom Services - Plumbing And Electrical $4,975.00... That is what they use so they can jack up there price.”
Keep it in proportion: these concerns are cited in 5 of the 20 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Service is a joke. Called to get a quote for shower valve replacement (had the vavle and showerset up i wanted). Told me to send pictures over then proceeded to tell my go switch it, it's rebuildable in the future. Is that what I asked for? Or did I ask for a quote to swap out a valve. Lost 3 customers in need of the same thing...”
“They never even called me back😡 Not a very reliable plumber!! I called twice too!!”
“DON'T USE THIS COMPANY IF YOU DON'T WANT TO GET RIP OFF AND DOUBLE STANDARD READ ON Custom Services - Plumbing And Electrical $4,975.00 Pro will provide you a quote if the work you need does not fit into one of our standard categories. That is what they use so they can jack up there price. So I call 911 on July 17,2020 and I talk to the owner of this company his name is Jack. And I ask him to come to my Rental …”
Positive
“The moment I contacted Plumbers 911, their customer service was top-notch. The staff was courteous, attentive, and displayed a genuine willingness to assist me with my plumbing concerns. They promptly scheduled an appointment at a time that suited my busy schedule, which I greatly appreciated. On the day of service, the plumbing team arrived right on time, fully equipped with the necessary tools and knowledge to …”
“I had such a great experience with Plumbers911. I had a clogged kitchen sink after hours, I called them, they dispatched the repair guy in no time. The guy fixed my kitchen sink properly. Very satisfied with their work. Highly recommended. 5 Star.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Oct 2025.
Across platforms
Should you hire Plumbers 911 Fresno?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need airtight scheduling and guaranteed arrival times
- You need rock-bottom prices with zero flexibility on the quote
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Plumbers 911 Fresno?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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