PlumberDrummer
Fast Response
Reviewers confirm quick response
Not Verified
No emergency data in reviews
Budget-Friendly
Based on review analysis
1 concern
One 2 star review citing lack of customer support and respect after installation; reviewer explicitly recommends looking elsewhere if ongoing support matters
Trust Score: 0/100 · Based on 8 reviews
Our Verdict
#8 of 11 in Mountain View, CA
- Budget-conscious homeowners
- Drain and sewer work
- Whole-house repiping
No major caveats
Hire if: You need transparent, predictable pricing with no surprise fees
Hire if: You need high-quality work that holds up over time
Caution if: You need predictable, consistent service across every visit
Caution if: You need detailed walkthroughs and written estimates before work starts
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 8 Reviews Tell Us
Emergency Response
Completes jobs quickly; one reviewer's water intake pipe replacement finished within 90 minutes
What To Watch Out For
Poor post-job support and defensive communication when homeowners encounter issues after work is complete—one community client reported Justin blamed the valve or homeowner rather than troubleshooting or visiting to fix a simple reset problem
One 2 star review citing lack of customer support and respect after installation; reviewer explicitly recommends looking elsewhere if ongoing support matters
Quality & Professionalism
Competent and professional workmanship across multiple job types (valves, pipe replacement, drain work)
Communication
Responsive to initial inquiries and flexible on scheduling—communicated weekend availability to accommodate homeowner needs
Poor post-job support and defensive communication when homeowners encounter issues after work is complete—one community client reported Justin blamed the valve or homeowner rather than troubleshooting or visiting to fix a simple reset problem
Pricing
Dramatically undercuts competitor quotes—one reviewer paid 1/8th of another plumber's price for the same work
Transparent pricing with no surprise charges
Customer reviews
Reviews from Google, Yelp & more
I was in need of a Plummer to fix my water intake valve to my house. I had a rooter guy come to my home to fix a slow drain and while he was leaving I had him take a look at my water intake pipes. He said he could fix it and provided me a quote that was so ridiculous I’d prefer not to mention. I decided to call another Plummer and came across the plummerdrummer. I read some of his reviews and decided to take a chance. This was Friday afternoon about 4pm. He replied back. I provided him a couple pics and he told me that he could fix it but not on the Monday. I was ok with that, and hoped for later in the week. Over the weekend, I received a text that he was able to come by after all on Monday afternoon. They came, they put in new pipes and were done within 90mins for an 8th of the cost of what was quoted from the rooter guys. I couldn’t be more pleased. They were professional and cleaned up afterwards. I will definitely be using these guys again. Thanks Plummerdrummer. Excellent job!!!!
Absolutely wonderful, super. He was very competent and professional.
They were Just in Time!
We had Justin install three earthquake shut-off valves for three homes in our community. Although the job was done properly, we didn't like his handling of a simple problem we had with one of the valves. Instead of trying to fix the issue which could be resolved either over the phone by him giving basic instructions to the homeowner or simply stop by and reset the valve, he tried to put the blame on the valve and/or others. If you're looking for professional plumber that keeps supporting the homeowners after the work and shows respect, look somewhere else.
Justin was very responsive when I was looking for my kitchen sink to get repaired. He's transparent so there were no questions on price. I highly recommend him and will use him for jobs in the future.
Business details
Service area
Based in Mountain View. Serves 12 nearby cities within 20 miles:
PlumberDrummer