PlumberDrummer
Plumber · Mountain View, CA
Our verdict
Exceptionally fair pricing and fast turnaround on repairs, but communication and follow-up support after the job are inconsistent.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Dramatically undercuts competitor quotes—one reviewer paid 1/8th of another plumber's price for the same work
1 cited review
“An 8th of the cost, done within 90mins, professional and cleaned up.”
Completes jobs quickly; one reviewer's water intake pipe replacement finished within 90 minutes
1 cited review
“An 8th of the cost, done within 90mins, professional and cleaned up.”
Responsive to initial inquiries and flexible on scheduling—communicated weekend availability to accommodate homeowner needs
1 cited review
“An 8th of the cost, done within 90mins, professional and cleaned up.”
Competent and professional workmanship across multiple job types (valves, pipe replacement, drain work)
2 cited reviews
“He was very competent and professional.”
“An 8th of the cost, done within 90mins, professional and cleaned up.”
Transparent pricing with no surprise charges
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One 2-star review citing lack of customer support and respect after installation; reviewer explicitly recommends looking elsewhere if ongoing support matters
Poor post-job support and defensive communication when homeowners encounter issues after work is complete—one community client reported Justin blamed the valve or homeowner rather than troubleshooting or visiting to fix a simple reset problem
The evidence — in reviewers' own words
Critical
“We had Justin install three earthquake shut-off valves for three homes in our community. Although the job was done properly, we didn't like his handling of a simple problem we had with one of the valves. Instead of trying to fix the issue which could be resolved either over the phone by him giving basic instructions to the homeowner or simply stop by and reset the valve, he tried to put the blame on the valve and/or …”
Positive
“I was in need of a Plummer to fix my water intake valve to my house. I had a rooter guy come to my home to fix a slow drain and while he was leaving I had him take a look at my water intake pipes. He said he could fix it and provided me a quote that was so ridiculous I’d prefer not to mention. I decided to call another Plummer and came across the plummerdrummer. I read some of his reviews and decided to take a …”
“Absolutely wonderful, super. He was very competent and professional.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 8 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2022.
Should you hire PlumberDrummer?
Best for
- Budget-conscious homeowners
- Drain and sewer work
- Whole-house repiping
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need high-quality work that holds up over time
Think twice if
- You need predictable, consistent service across every visit
- You need detailed walkthroughs and written estimates before work starts
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own PlumberDrummer?
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