Plumb Pros Inc
Plumber · Lakewood, CO · Open 24 hours per Google listing
Our verdict
741 Google reviews at 4.7 with BBB A+, but 30 of 100 sampled are 1-star and reviewConsistency 0.17 — 9 expensive complaints and 2 surprise-fee mentions contradict the headline rating.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Decade-long repeat customers cite techs Fonzo, Alfredo, Matt, and Charlie by name across plumbing, HVAC, and electrical
1 cited review
“I called Plumb Pros and they had a technician at my house within 90 minutes.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
90-minute snowstorm response for furnace outage with clear pricing explained upfront
1 cited review
“I called Plumb Pros and they had a technician at my house within 90 minutes.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Cross-trade scope — concrete pads, furnace tune-ups, plumbing — handled by uniformed crews per Yelp
Cited in 1 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
reviewConsistency 0.17 with 30 1-star reviews of 100 — heavy bimodal distribution despite BBB A+
“They cleaned my kitchen sink drain and then it flooded my basement. They tried every tactic to blame me for what they did.”
1 more cited review
“Plumb Pro is really expensive. They wanted to replace a faucet for $1,100 (nothing special with the brand of of faucet) I got another plumber to do it for $325, great job)”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Red flag
Repeat sewer-line failure flagged by neighbor — tearing up the same asphalt twice in months
“my neighbor has to do repairs on his main sewer line. They were here a year ago and apparently didn't do it right. So they were here a couple weeks ago and I though, OK, they're repairing their mistakes. Now they're back again, tearing up the asphalt they just laid.”
Red flag
Furnace heat-exchanger replacement quote refused warranty fulfillment and pushed full-unit replacement on a 12-year-old York unit
Cited in 1 of the 100 reviews we analyzed.
9 of 100 reviews flag expensive pricing — $1,100 faucet quote vs. $325 elsewhere, $800+ to replace toilet under duress
“Plumb Pro is really expensive. They wanted to replace a faucet for $1,100 (nothing special with the brand of of faucet) I got another plumber to do it for $325, great job)”
Cited in 2 of the 100 reviews we analyzed.
Multiple complaints of blame-shifting after repair failures — flooded basement after sink cleaning, denied responsibility
“They cleaned my kitchen sink drain and then it flooded my basement. They tried every tactic to blame me for what they did.”
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 5 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Yikes...quoted over $9,000 for two 50 gallon water heaters. Home Depot sells for $734. Makes me want to also get another plumber here to see if we even need them. Not a company you should trust. And of course, they want to up-sell to have their company extend the warranty.”
“Plumb Pro is really expensive. They wanted to replace a faucet for $1,100 (nothing special with the brand of of faucet) I got another plumber to do it for $325, great job) They had worked on fixing a toilet, didn't fix it and then I was desperate and they charged me over $800 to replace a toilet (That was with credit, they would have charged me over $1,000. The toilet was a higher grade, but not an extreme luxury …”
“If I could give them a 0 I would. It had been a few years and I had forgotten about how bad this company is. I have a York furnace and they are one of the few contractors in the Denver area certified with York. Basically, during the course of having other work done, we discovered that the heat exchanger had a few holes in it. This presents a safety issue as combustion byproducts could make their way into the …”
Positive
“My heat went out today during the snowstorm, and I was really stressed that it was going to be a big issue or take a long time to get someone out. I called Plumb Pros and they had a technician at my house within 90 minutes. Charlie was awesome! He was friendly, professional, and very straightforward about everything he was doing. He explained the issue clearly, gave honest feedback, and had my furnace fixed in no …”
“I called Plumb Pros to come out and fix our heater and backed up kitchen sink. Not only did they resolve these problems and ensure that our appliances were back up and running properly, but they were professional and well educated. Charlie & Fonz were so polite and very informative as they went over all of the options for payment, financing, and available discounts as well. Definitely glad we called this company and …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Google 4.7 vs. several Yelp 1-stars going back to 2012 alleging incentive-driven upselling and post-job damage denial — pattern persists into 2024.
Should you hire Plumb Pros Inc?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Plumb Pros Inc?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Plumb Pros Incisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Westminster · Littleton · Evergreen