Plumb Masters LLC Plumbing And Drain Cleaning Services
Plumber · Brighton, CO
Our verdict
4.9★ on 92 reviews with 88 of 91 analyzed being 5-star; Omar (master plumber) diagnosed sewer problems two other plumbers missed, and consistently showed up within 30 minutes for emergencies.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 91 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
30-minute or faster emergency arrival cited in multiple reviews — sewer backup flooded basement, leaking refrigerator line, both handled within 30 min of call
2 cited reviews
“My sewer line backed up and caused flooding in my basement. I called Omar and he asked for some more details on the situation and then showed up no more than 30 minutes later.”
“Omar and Eli showed up within 30 minutes of me calling them and replaced the valve plus fixed my loose sink faucet in under an hour...their prices are unbeatable!”
Diagnostic accuracy where competitors failed: correctly identified sewer problem after 2 other plumbers missed it; caught a potential future issue proactively
2 cited reviews
“Omar was able to give us the correct diagnosis to fix our sewer after two other plumbers missed the problem. Got right on it, repaired the problem, and cleaned up the mess.”
“This gentleman is ALWAYS outstanding!! I have needed his emergency services twice now. His prices are very fair. Response time is fast. He knows what he is doing.”
Competitive pricing vs. large contractors — quote came in 'very reasonable' vs. big-name company on a gas line, water, and drain new-construction project
Cited in 2 of the 91 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
2024 reviewer describes two rookie plumbers sent without announcing arrival, admitting they didn't know what they were doing — water gushed out after their initial attempt
Cited in 1 of the 91 reviews we analyzed.
1 appointment no-show with no callback for 2 hours (2017 Yelp review) — isolated but notable; 1 bad experience with junior plumbers on water pressure job in 2024
Cited in 2 of the 91 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 91 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“7/11/24- My property managers use these people for their work. I wouldn’t use them personally. I needed a water pressure issue fixed and the first attempt was a huge failure. The younger plumbers that showed up the first day did not even let me know they were here professionally. They admitted they were a couple of rookies and they didn’t really know what they were doing all the way. That’s not very comforting from …”
“M&M took on a plumbing job for Crestline Manor in Colorado Springs on June 21, 2021. They mistakenly opened the City's water main and pushed 100+ psi water into the 200 space trailer park. There are hundreds of homes with significant water damages. The many insurance companies are just getting started on M&M Enterprises and Crestline Manor - this is a huge error by plumbers who did not know what they were doing.”
Positive
“Omar at Plumb Masters was great to work with. He responded quickly, was thorough in detailing the problem and the necessary fix and welcomed our questions along the process. He and his team were very professional. Would highly recommend Omar.”
“Choosing a plumbing contractor is not easy. The big guys are expensive and it’s not easy to find a quality mom and pop shop. Our framing contractor had worked with Omar before and suggested we give him a chance to quote the job. The young men who assessed the job were really thorough ( which the big name company was not ) and super respectful. The quote came in very reasonable so we decided to give them a shot. We …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Plumb Masters LLC Plumbing And Drain Cleaning Services?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Sewer line repair and replacement
Hire if
- You need fast same-day or after-hours response
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
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Find plumbers near you
Plumb Masters LLC Plumbing And Drain Cleaning Servicesisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Hudson · Watkins · Platteville · Westminster