Plumb Masters LLC Plumbing And Drain Cleaning Services
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
1 concern
2024 reviewer describes two rookie plumbers sent without announcing arrival, admitting they didn't know what they were doing — water gushed out after their initial attempt
Trust Score: 0/100 · Based on 92 reviews
Our Verdict
#3 of 9 in Brighton, CO
- Emergency and same-day calls
- Budget-conscious homeowners
- Sewer line repair and replacement
No major caveats
Hire if: You need fast same-day or after-hours response
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You need detailed walkthroughs and written estimates before work starts
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 91 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 92 Reviews Tell Us
Emergency Response
30-minute or faster emergency arrival cited in multiple reviews — sewer backup flooded basement, leaking refrigerator line, both handled within 30 min of call
Emergency and same-day calls
What To Watch Out For
1 appointment no-show with no callback for 2 hours (2017 Yelp review) — isolated but notable; 1 bad experience with junior plumbers on water pressure job in 2024
2024 reviewer describes two rookie plumbers sent without announcing arrival, admitting they didn't know what they were doing — water gushed out after their initial attempt
Communication
1 appointment no-show with no callback for 2 hours (2017 Yelp review) — isolated but notable; 1 bad experience with junior plumbers on water pressure job in 2024
Pricing
Competitive pricing vs. large contractors — quote came in 'very reasonable' vs. big-name company on a gas line, water, and drain new-construction project
Customer reviews
Reviews from Google, Yelp & more
Omar was able to give us the correct diagnosis to fix our sewer after two other plumbers missed the problem. Got right on it, repaired the problem, and cleaned up the mess. This is the company to call, very professional!
Omar at Plumb Masters was great to work with. He responded quickly, was thorough in detailing the problem and the necessary fix and welcomed our questions along the process. He and his team were very professional. Would highly recommend Omar.
Choosing a plumbing contractor is not easy. The big guys are expensive and it’s not easy to find a quality mom and pop shop. Our framing contractor had worked with Omar before and suggested we give him a chance to quote the job. The young men who assessed the job were really thorough ( which the big name company was not ) and super respectful. The quote came in very reasonable so we decided to give them a shot. We were extremely pleased with that decision! Our project involved a gas line, water and drain. Omar is a master plumber and proved that with his work. He and his crew worked quickly and efficiently. They dealt with unforeseen problems quickly without missing a beat and finished the rough in that same day. It is rare to find people who as easy to get along with as Omar and his crew much less contractors. We have been blessed to find both with Plumb Masters. Do yourself a favor next time you need a plumber and call Plumber Masters.
7/11/24- My property managers use these people for their work. I wouldn’t use them personally. I needed a water pressure issue fixed and the first attempt was a huge failure. The younger plumbers that showed up the first day did not even let me know they were here professionally. They admitted they were a couple of rookies and they didn’t really know what they were doing all the way. That’s not very comforting from the start. They did the work terribly. When they first did the work there was water gushing out of my back area and no pressure on the Inside of my place. I let them know there wasn’t very good pressure on the inside. Then they fixed it. Then when they left, they didn’t let me know they were leaving and finished with the work. I go out to check the work the outside presentation of the faucet was terrible. So I proceeded to call Omar the owner manager who ever he is to complain about this. He makes excuses and is very argumentative to begin with not letting me finish what I was saying, talking over me to begin with, and being rude. He then states to me that he just lost a master plumber and he had to give the van to a couple of younger plumbers. That tells me right there there was no master plumber on site at my house the first day they came. The rookies on day one were also asking to use tools that I have here because I mentioned my husband was a plumber in the past. Don’t you have your own tools in the van? I gave them two screws that go through brick, the more expensive ones. I also made it very clear not to leave any gaps opened up. They completely ignored that request too. I let him know about all of that. Then he says he’s going to make it right and come fix it as long as I don’t complain to my leasing company. I had already complained to my leasing company because they shouldn’t be hiring people that do shoddy work. He seemed irritated by that as well. But still proceeded to let me know he would come fix it and for me to please let them know and give him a chance to fix it. So as I was letting my leasing company know not to discredit them as a vendor as I got ready to leave to the hardware store after I spoke to Omar about two hours after his workers left, I go outside to go to the hardware store and they left my crawlspace open as well. My 11 year-old and I had to lift a heavy metal top to the crawl space and put it back. I did let my property manager know about that, and I took pictures and sent them over. By then I was already upset about what had happened before hand And at that point didn’t understand why I was asking her not to discredit them to be completely honest. Fast forward to today the next day 7/12/24. Omar starts out professional. Let me know he’s coming to fix the issue Via text message. Seems like it was gonna be great and professional until he shows up. He says the job isn’t that bad that they did, but there were exposed screws I have children here so I don’t need holes or exposed screws near my faucet area. He argues with me about that tells me it was completely anchored in when it clearly wasn’t. He basically brought one of the people from yesterday to try to argue with me, saying I was lying about everything that I said about them. I have Security cameras all over my house record at all times. I have proof of everything. Cameras don’t lie, especially when they have recording on them. My whole point was it was very unprofessional to come the next day and try to brand me as a liar. I did not appreciate that at all. I also didn’t appreciate the sarcasm at the end when he brought me four screws to make up for the ones that they took. I felt like he was being sarcastic and unprofessional when he did that as well. As you can on the before and after photos I have on here, there is a huge difference in the work. Omar may have done a good job, but he is not good with people. He also seemed more worried about losing my leasing company then what happened at my rental property and that is why if needed a plumbing company, I would go elsewhere.
M&M took on a plumbing job for Crestline Manor in Colorado Springs on June 21, 2021. They mistakenly opened the City's water main and pushed 100+ psi water into the 200 space trailer park. There are hundreds of homes with significant water damages. The many insurance companies are just getting started on M&M Enterprises and Crestline Manor - this is a huge error by plumbers who did not know what they were doing.
We needed a Plumber to assist us with running plumbing from our home to a new outdoor pavilion (which was still in the process of being built). We were given Omar's (Plumb Masters) name from the Contractor we were working with and we are very glad we were introduced to him. From the first time Omar called us to schedule an appointment to review our project, to working on the project, to cleaning up after the project, Omar communicated with us each step of the way! He was professional, knowledgable, and friendly! Omar contacted us whenever he was about to arrive for an appointment and he was always on time. Also, he knew our contractor was waiting for the plumbing to be finished so Omar and his team worked very hard in getting the job done quickly - and efficiently! The team ran a supply pipe, using a flexible line, from our home to the outdoor pavilion. The pipes were secure and Omar also ensured we had shutoff valves and made things easy for us when it comes to winterizing the line in the Colorado winter. At all times, Omar and his team were professional and friendly and the area in which they worked were cleaned up after they finished their work. We highly recommend Plumb Masters!
I’m a real estate agent and rely heavily on professional, reliable contractors—especially plumbers. Plumb Masters LLC truly impressed me! They stepped in on short notice to replace a sewer line and did an outstanding job at a great price. Their communication was excellent, the crew was punctual and professional, and the work was done quickly and cleanly. It’s not easy to find a plumbing company you can trust, but Plumb Masters LLC has definitely earned my confidence. I will absolutely be recommending them to my clients and colleagues! Soy agente de bienes raíces y dependo mucho de contratistas profesionales y confiables, especialmente plomeros. ¡Plumb Masters LLC me dejó muy impresionado! Respondieron en poco tiempo para reemplazar una línea de alcantarillado y realizaron un trabajo excelente a un precio muy razonable. Su comunicación fue clara, el equipo fue puntual y profesional, y el trabajo se completó de manera rápida y limpia. No es fácil encontrar una empresa de plomería en la que uno pueda confiar, pero Plumb Masters LLC sin duda se ganó mi confianza. ¡Definitivamente los recomendaré a mis clientes y colegas!
Omar was amazing! I needed to have a eight water shutoffs installed and some re-plumbing done in a multifamily home to meet the requirements for the contract to purchase the property. Omar was the only plumber to fully identify the solution during the estimate. He gave a very reasonable quote which remained as the final price. Omar was able to start the work very quickly to meet the tight timeline for the inspection. The work took all day and was completed very professionally, with each shutoff easily accessible and properly labeled. He even re-plumbed a toilet and fixed a drain, which was beyond the scope of work! Without him, I would not have passed the inspection and would still be looking for a home. I will definitely be using Omar for all my future plumbing needs! Thanks!
Omar is a lifesaver!! Our sewer backed up late at night and left our family of 5 without water. Anyone with kids knows how bad of a situation that can turn into! 3 kids, no toilet...... equals a disaster!!!!! Lol! He came out at 10:30pm and got us back up and running. It turns out that our problem was a lot more serious than we thought. Our main line that connects to the city was collapsing. Like I said earlier, he was able to get us back up and running until we could get someone else in that specializes in repairing big fixes like that. He referred us to another company that was able to repair the pipe and literally saved us over $10,000! He is honest, does great work and deserves your business! Thanks again Omar!!
We have gone through A LOT of plumbers over the past 3 years and haven’t found anyone That is honest and that we can rely on. I am really grateful we found Omar. We needed a water heater replaced and a main line clean out. He explained our options for the water heater, found something that worked for our budget, and he did a really great job and got it done quickly. He also advised that we should wait to do the main line clean out, explaining that spring is not the best time to do it as it will make roots grow back faster. Other plumbers I talked to were happy to just take my money and do it without letting me know it would be in our best I interest to wait a little longer.
Today we woke up to our water heater leaking all over the basement floor, Omar was able to get to the house super fast and verify the the problem. Omar was extremely professional and though he had other jobs throughout the day he offered to help us right away which made his work day even longer, just to help us so we didn’t have to wait the weekend without hot water. Omar did a great job with the install and hall away of our water heater everything looks very clean I’d 100% recommend him to anyone in need of a plumber.
I CANNOT rave enough about Omar and Plumb Masters! With the Polar Vortex bringing down temperatures to the negatives and so many people dealing with frozen water pipes or even burst pipes, I found myself a landlord with some serious water issues at my rental property and my tenants without water. Omar came to the rescue and was able to graciously fit it into his schedule to make an emergency visit... I cannot THANK YOU ENOUGH!! I will recommend and promote your business with every chance I get.
My sewer line backed up and caused flooding in my basement. I called Omar and he asked for some more details on the situation and then showed up no more than 30 minutes later. He was very knowledgeable and explained different possible causes of the problem and showed where the different components in the system are and then got to work. Omar had the problem fixed in no time and at a more than fair price. 10/10. Will go to him for future plumbing solutions. Myles
My water heater decided to go out and flood the basement. After calling 6 different plumbers and giving them the info on my water heater, Omar was the only one that recognized that my water heater was under warranty. The other plumbers seemed to want to make a quick buck rather than be honest. Omar was honest and reasonable with his offer. He was fast, efficient, and very pleasant to talk to. I highly recommend this company to anyone looking for a good plumber.
Omar is great! When your hot water tank decides it is done on a Friday evening, and water is going everywhere, to have someone come out in 10 minutes is amazing. He took one look at the 50 year old plumbing and told me what was needed. Got things set for the night, then started the next morning early to get everything done. Replaced the antique water heater, fixed the toilet leak and it only took a couple hours. Honest and very reasonable!
Business details
Service area
Based in Brighton. Serves 12 nearby cities within 20 miles:
Plumb Masters LLC Plumbing And Drain Cleaning Services