Platinum Plumbing and Heating, Inc.

Platinum plumbing responded to a difficult plumbing system breakdown with total professionalism. diagnosed the problem in short order and completed the fix without delay and in a clean and respectful manner. our service tech was very knowledgeable and explained the problem and resolution very simply. overall just a very good , competent and professional experience. thanks

I’m very meticulous about contractors, so I chose Platinum Plumbing and Heating because of their many positive reviews and their reputation for professionalism—specifically their use of shoe booties. Their commitment to protecting my home and their top-notch customer service did not disappoint. I called regarding spotty water stains on my first-floor ceiling. My technician, Mike, was clearly a master of his craft. I was convinced the drain pipe was leaking, but Mike’s experience told him otherwise. He showed me how loose fixtures were allowing water to penetrate behind the wall and trickle down. He answered every question I had and fixed the root cause perfectly. Fair pricing, expert diagnosis, and total respect for my home. I highly recommend Mike and the Platinum team!

Platinum is my go to any time we have any issues in our home. We’ve had technicians come out for both plumbing and heating issues and they have been fantastic. Not only do they come out quickly, they are so professional and don’t try to oversell you. The prices are very fair. Our technician Will today was prompt, friendly and explained the issue with our furnace in a way that made it easy to understand. I felt extremely comfortable having him in our home which is very important to me. I wouldn’t go anywhere else in the future.

Yesterday Steve at Platinum Plumbing came to my home. It was the fourth company to give me a quote on a major home plumbing/sewer repair - and that's the quote I went with. Today Steve and his crew completed the job and I couldn't be happier with the entire experience - fast, expert, thorough, careful, reasonable, and oh so kind and respectful. I'm thrilled to know the folks at Platinum are available 24/7.

I originally became a Platinum Plumbing customer about seven years ago, and I've found everyone there to be friendly and knowledgeable. We've probably had at least five service calls over the years for different reasons, ranging from tubs to toilets to drains. The service has always been prompt and efficient, with reasonable prices. I'm happy to recommend Platinum to others.