Planet Plumbing
Plumber · Hampton, VA
Our verdict
Owner Jack Reed and his team show up fast with honest pricing and skilled work—5 of 5 reviews are perfect ratings, with customers praising quick response times and fair hourly rates with no upselling.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast response and same-day or next-day arrival: 3 reviewers specifically mention quick scheduling and prompt arrival times
Cited in 3 of the 5 reviews we analyzed.
Transparent pricing model with no upselling: 2 reviewers highlight hourly billing and fair estimates that beat competitors
Cited in 2 of the 5 reviews we analyzed.
Only performs necessary work: 1 reviewer recounts refusing to recommend expensive unnecessary demolition, instead solving the problem with minimal intervention
Cited in 1 of the 5 reviews we analyzed.
Long-term reliability and customer loyalty: 1 reviewer has used the company for 10+ years and trusts them for emergency situations
Cited in 1 of the 5 reviews we analyzed.
Professional and friendly demeanor: 2 reviewers mention excellent customer service and polite, knowledgeable technicians
Cited in 2 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“The crew was fast. Prompt on arrival, quick to get in the issue, with a fast resolution. Excellent customer service with very friendly happy employees. Will always call Planet Plumbing.”
“Planet Plumbing is absolutely the best, any plumbing needs I my need I will always use Planet Plumbing. Thank you so much Jack.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 103 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Planet Plumbing?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need warranty-grade work on a complex or high-stakes install
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Planet Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Planet Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Portsmouth · Chesapeake