Planet Plumbing
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 103 reviews
Our Verdict
#1 of 15 in Hampton, VA
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You need warranty-grade work on a complex or high-stakes install
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 103 Reviews Tell Us
Emergency Response
Fast response and same-day or next-day arrival: 3 reviewers specifically mention quick scheduling and prompt arrival times
Emergency and same-day calls
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Professional and friendly demeanor: 2 reviewers mention excellent customer service and polite, knowledgeable technicians
Pricing
Transparent pricing model with no upselling: 2 reviewers highlight hourly billing and fair estimates that beat competitors
Customer reviews
Reviews from Google, Yelp & more
The crew was fast. Prompt on arrival, quick to get in the issue, with a fast resolution. Excellent customer service with very friendly happy employees. Will always call Planet Plumbing.
Planet Plumbing is absolutely the best, any plumbing needs I my need I will always use Planet Plumbing. Thank you so much Jack.
Jack always does a good job, and gets to it within a day. No long wait times. Just charges by the hour, no paying for him to show up and then give you some ridiculous price
The owner Jack Reed has been helping us for 10+ years with some tough issues with plumbing, leaks, and most recently a water heater install. I am leaving this review for several reasons. I knew I could trust Jack and his team when we had a plumber come that wanted to tear out our existing bathroom tile to replace a part in the shower handle and I thought that can't be that difficult and way too much work? I asked Jack to come and look for a second opinion and of course he was able to replace one part without tearing into the wall. So we gained much respect for him and his team that day. Since then they have always showed up when we needed them and even when I have been in panic mode they have assured me it will get done. They only do the work that is needed and never talk you into doing anything that is not. We appreciate Jack, the owner, Jack and Luke his sons for being so kind and patient with us. If you want a plumbing team you can trust start here first!
I can't say enough about my experience using Planet Plumbing. They were quick to schedule an appointment and their price beat everyone else I called for an estimate. Jack Reed who came out to do the installs was awesome, polite, quick and knew his stuff. As a local Realtor, I'll definitely be using them again and referring them in the future. Thank you for a job well done.
Business details
Service area
Based in Hampton. Serves 7 nearby cities within 20 miles:
Planet Plumbing