P.J.'s Plumbing Co., Inc.
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 221 reviews
Our Verdict
#2 of 16 in Waukesha, WI
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Drain and sewer work
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 221 Reviews Tell Us
Emergency Response
Thorough diagnostics and preventive repairs: Uses minimally invasive testing first, then replaces entire systems to avoid future failures rather than quick fixes
Office communication: Staff (Christine, Kristin) praised for calm demeanor, prompt scheduling, and understanding complex requests
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Thorough diagnostics and preventive repairs: Uses minimally invasive testing first, then replaces entire systems to avoid future failures rather than quick fixes
Communication
Emergency responsiveness: Dispatched within 30 minutes during acute water emergency, with office staff providing real-time updates via text
Long-term customer retention: Multiple customers with 10+ year relationships and willingness to call back for warranty/remedial work
Office communication: Staff (Christine, Kristin) praised for calm demeanor, prompt scheduling, and understanding complex requests
Pricing
Fair pricing: Reviewers consistently note reasonable charges and solid recommendations, with at least one customer regretting choosing a cheaper competitor
Customer reviews
Reviews from Google, Yelp & more
We weren't sure the source of our leaking shower. Scott started with the least evasive tests to uncover the problem first. Ultimately the drywall ceiling in the room below needed to be cut out. He made a minimal hole and replaced the entire drain to the trap so there would be no potential problems in the future. I appreciate how thorough his repair was. He's definitely a pro.
Pjs Plumbing to the rescue! Great experience! I had a leak in the hot water line under the sink which turned into a flood when I touched it. I turned off the water to my home, but until the pipe was fixed, no water. I called PJ Plumbing and Christine’s calm voice assured me that they could get someone out right away. She then updated me with a text to say Scott would be here in 1/2 hour. Scott was amazing! I had used every towel I had cleaning up water but it was still a pond under the sink and on the kitchen floor. He got right in, diagnosed the issue and replaced the cracked water line, even going out to the store to get the exact right part when he wasn’t positive the one he installed wouldn’t leak in the near future. Great job! I am so grateful!!
Scott and Connor replaced 2 shut off valves at our home today. Did an excellent job, and good clean up before they left. Great service and reasonable cost. We’ve used PJ’s before and will definitely be happy to use them again.
PJ’s Plumbing has helped us for several years. They have responded to my requests for help quickly . When we have had problems they solved the problems successfully . And I like that they tell me clearly what they see that needs to be done and why . Their charges are reasonable and I have found their suggestions and choices to be solid. They know their work ! I like their competence . Once I went with a lesser bid for something. I regretted that because the work was not well done. I called and asked PJ to come in and fix it. And Kristin in the office is really great to talk with and always helpful . She listens so she understands the problem and request I am making and she schedules promptly as she is able. I like this company a lot and their work.
PJ’s did the plumbing on our new home construction back in 1999. We’ve used the multiple times since then on all of our upgrade projects. We recently had them tackle challenging projects in our bathroom remodel, couldn’t be more pleased! Their quality of work, timeliness of response and overall great service are second to none. Highly recommend PJ’s Plumbing!
Business details
Service area
Based in Waukesha. Serves 20 nearby cities within 20 miles:
P.J.'s Plumbing Co., Inc.