Pirates Plumbing
Plumber · Dunedin, FL · Open 24 hours per Google listing
Our verdict
Pirates Plumbing leads Dunedin at 4.8 stars across 262 reviews with reviewConsistency=0.872 — 89 of 96 sampled are five-star, zero two-star, and only 3 one-star; owner personally calls back when answering service picks up.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 96 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Owner called customer back when routed to answering service — fixed all issues left by post-hurricane plumber (themeCounts.communication=5)
1 cited review
“Best service. Best office staff Bonnie!! Jeremy was exceptional! The owner even called when I reached the answering service. Fixed all issue the crappy post hurricane plumber left after being paid a great deal”
Same-day scheduling including pre-holiday repairs and next-morning water heater installation after 5pm call (themeCounts.fast_response=10, 10 same-day mentions)
2 cited reviews
“We called on a Tuesday at 5pm when our hot water heater broke, they called us back immediately and had Bobby out the next day by 9am. Bobby did an amazing job, went above and beyond for us the day before Christmas to get a new hot water heater installed.”
“I contacted Pirates plumbing and Margaret took my call. She was very friendly and new exactly my situation. To my surprise someone was available to take care of all my items needing repaired that same say!”
Technicians explain every step and clean up thoroughly — 'left the areas in better condition than when they arrived' (themeCounts.workmanship=16)
1 cited review
“Bobby and Phil did an excellent job with the plumbing repairs at our home. Bobby took the time to explain in detail the required work and there were no surprises. Bobby and Phil were cleaned up after themselves and left the areas in better condition than when they arrived.”
Cited in 2 of the 96 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Estimate for washing machine valve replacement came in much higher than competing quotes — pricing not uniformly competitive (1 four-star review notes this)
Cited in 1 of the 96 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 96 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“VERY EXPENSE 15 min repair. I thought the repair was more involved,but literally took 15 min and $400 bill to fix a leaky facet. Please get multiple estimates and ask more questions. I wanted to support local Palm Harbor business,but I feel taken advantage of and do not recommend them”
“Beware of this company. I made an appointment at a commercial location. They gave me a timeframe of 8am to 12pm. I went to the site at 8am and called them at 11:30am when they still had not arrived. They said that they would be there an hour later. Then, they called back and said they could not make it and would need to be reschedule for another day. They were unprofessional and wasted my time. I told them I would …”
“i have used Pirates Plumbing before and they were great, however i had an emergency on a friday night , we turned the water off and i called them first thing saturday(week-ends are terrible). they told me they couldn't get anyone out till Monday or Tuesday. when i called the office on Monday the person who answered told me very cheerfully that they don't do weekend calls their people are at home enjoying the …”
Positive
“Jeremy & Travis knocked on my door by mistake & I called the office to see if they get to me after their appointment . Kelly helped me out & I was able to get the hot water fixed in my shower. Very polite & helpful crew clean & efficient as well Very pleased with my experience with Pirates Plumbing”
“Anthony was fabulous. When he first came to identify the problem, he took the initiative to call the leak finder Pirates use, because he was here before regarding this same issue without the correct information and was unsure what the problem was. He answered all my many questions, in terms I understood and very politely. ( I had a lot of questions ) He took his time and made sure everything was precisely done. …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Pirates Plumbing?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Pirates Plumbing?
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