Piper's Plumbing
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 58 reviews
Our Verdict
#3 of 18 in Chattanooga, TN
- Emergency and same-day calls
- Water heater install/repair
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 62 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 58 Reviews Tell Us
Emergency Response
Same-day water heater service in multiple reviews; one reviewer called in morning and Chris fixed it same day
fast_response cited 11 times in 62 analyzed; arrives 'expeditiously' and 'immediately' per multiple reviewers
Emergency and same-day calls
What To Watch Out For
1 reviewer flagged a surprise_fees concern; pricing details not elaborated but noted in 1 of 62 reviews
1 review mentions membership programs or upselling
Upselling concerns
Communication
Communication standout: Chris explains everything before starting AND after finishing; multiple reviewers praise his approach
Pricing
1 reviewer flagged a surprise_fees concern; pricing details not elaborated but noted in 1 of 62 reviews
Customer reviews
Reviews from Google, Yelp & more
CHRIS DOES A GREAT AND PROFESSIONAL JOB. HE EXSPLAINED EVERYTHING SO I COULD UNDERSTAND AND HE MADE SURE THAT I DIDN'T HAVE ANY QUESTIONS OR CONCERNS BEFORE HE STARTED WORK AND AFTER HE FINISHED THE JOB.
Chris came out very quickly when we had a broken pipe and had it fixed in no time. We recently hired him again, and, once again, he showed up when he said he would and did a great job. We’ll definitely be hiring him again
I bought a water heater from Lowes a year ago. Called the water heater company and they referred me to piper's plumbing. I talked to Chris. He was very professional and helpful. He came out the same day i called. He had the water heater fixed up and going in no time. I would definitely use chris and piper's plumbing again.
They did good work, but they aren't transparent on pricing. And I was a bit shocked by the final bill to fix a simple leak under my kitchen sink. It was about twice of what is normal. Not sure I will use them again.
We’ve been using Ian exclusively for the past 4 years, and I can honestly say we won’t go to anyone else. After being severely disappointed (and straight-up ripped off) by so many others in the plumbing industry, we were starting to lose hope that we’d ever find someone reliable. Then we found Ian. He is incredibly knowledgeable and communicates clearly, responds quickly, and shows up when he says he will. Something we learned not to take for granted. Whenever we’ve had a plumbing emergency, Ian has gone above and beyond to help us out. His integrity and follow-through are a breath of fresh air. Unlike so many others we’ve worked with, Ian and his team actually DO what they say they're going to do. They do the job right and treat you like a human being, not just another invoice. We’ve referred him to friends, neighbors and basically anyone who mentions plumbing issues. On top of all that, Ian brings family values, high integrity, and real professionalism to his work. He’s honestly restored my faith in people working in the trades. If you’re looking for a plumber you can actually trust, Ian’s your guy.
Outstanding Plumbing Service – Fast, Professional, and Reliable! I recently had an issue with my hot water heater, and I couldn’t be more impressed with the service from Pipers Plumbing. From start to finish, the experience was seamless. Their team responded quickly to my call, scheduled a convenient appointment, and arrived right on time. The plumber was professional, knowledgeable, and took the time to explain the problem with my hot water heater. They worked efficiently, ensuring everything was fixed properly, and even provided maintenance tips to prevent future issues. What really stood out was their honesty and fair pricing—no hidden fees or unnecessary upsells. It’s clear that they prioritize customer satisfaction. Now, my water heater is working perfectly, and I have peace of mind knowing I chose the right company. If you're looking for a reliable plumbing service, I highly recommend Pipers Plumbing. They truly go above and beyond!
After having years of plumbing issues, I was sent in the direction of Piper's. I received a quick response for an estimate that was competitive and professional. Many questions that I had were answered with assurance and information that I had been looking for. Ian and Chris showed promptly at the time agreed upon. They worked independently and as a team to bring the whole job together. Experience and professional actions helped me feel more secure that the right choice was made to bring Piper's into our home. Each day that goes by without an issue lets me know that if I need or anyone that asks needs plumbing repairs my recommendation is to call Piper's Plumbing. You won't regret it.
I selected Piper's as they were local and had great references published. I was not disappointed in any respect. Chris' initial response was quick and informative. He willingly worked with me for some up-front info I desired, as I had never needed plumbing service before. The visit was timely even though I had no emergency. Chris quickly assessed my needs and got to it. His knowledge, work ethics, abilities and professionalism were all A++. I fully recommend Piper's Plumbing services and will continue to use them for my future needs.
Ian Haas has been an absolute lifesaver for our home projects. He’s helped us on multiple occasions with bathroom and plumbing renovations, and recently installed water circulators so we can enjoy instant hot water on demand—which has completely changed our daily comfort. He’s professional, reliable, and clearly takes pride in doing things the right way. Everything was done efficiently, cleanly, and with great attention to detail. We’re so grateful for his expertise and wouldn’t hesitate to call him again or recommend him to others.
Exceptional service goes beyond just skill, and Chris exemplifies that. He came to fix our pipes once, and his professionalism, expertise, and friendly demeanor left such a lasting impression that he now feels like part of the family. We were so impressed that we even invited him to our summer cookouts! With top-quality work, unbeatable prices, and a genuinely warm personality, Chris is truly one of a kind. Thank you for your hard work and dedication!!
We received very professional and timely service from Piper’s Plumbing. They installed our new tankless hot water heater and clearly explained the issues with the old unit and why it needed to be replaced. They took the time to answer our questions, explained everything thoroughly, and made the entire process easy and stress-free. We truly appreciated their professionalism and would highly recommend them!
Incredible service! Ian is hands down the best plumber I’ve ever worked with. He’s incredibly reliable, shows up on time, and gets the job done right the first time. His customer service is unmatched—friendly, respectful, and always willing to explain what’s going on. His positive attitude makes even the most stressful plumbing issues feel manageable. I can’t recommend Ian highly enough!
Piper’s Plumbing was great, one of the most professional plumbers I have dealt with not to mention the fantastic quality of his work. I made the mistake once to trust someone who was unqualified for the job and it costed me thousands of dollars and months of time. From now on I will always choose quality first, and Piper’s Plumbing will be my first choice! Thanks for the great work!
Quick response and great service! We had a major plumbing issue with our pipes becoming unaligned due to a massive clog. Chris responded quickly to the issue and worked until the job was 100% complete! Even returning the next day to wrap-up the project as well as follow-up and make sure nothing shifted overnight! Will always use Piper’s Plumbing!
This young man impressed me! He was responsive and timely in both his communication and service. He showed up when he said and did what he said he'd do. I cannot recommend him any more enthusiastically! He is a new owner/operator and a go getter, yet he is humble. America neds more young men like him! Support him with your business!
Business details
Service area
Based in Chattanooga. Serves 5 nearby cities within 20 miles:
Piper's Plumbing