Pinnacle Plumbing, LLC
Plumber · Green Bay, WI
Our verdict
Excellent emergency response (30-min callbacks) with strong scheduling reliability, but workmanship quality is inconsistent—one reviewer needed the same repair twice.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency responsiveness: called back within 30 minutes and prioritized urgent jobs (water leak before Sunday services)
1 cited review
“called me back within 30 min, got the job done promptly”
4 of 5 reviewers praised fair pricing and willingness to recommend least-expensive solutions
1 cited review
“recommending the best and least expensive solution”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Reliable scheduling: multiple reviewers noted quick appointment availability and punctuality
1 cited review
“recommending the best and least expensive solution”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Repeat billing issue: customer was charged again for a second service call when the original diagnostic/repair failed to solve the problem permanently
“Clogged again two weeks later, charged more for second service”
Work quality concerns: one reviewer's clogged drain was incompletely fixed (same issue recurred two weeks later with repeat charge)
“Clogged again two weeks later, charged more for second service”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Called because kitchen sink clogged they sent someone out right away which is only reason for 2 stars. "unclogged" using auger. Clogged again two weeks later because clearly it was still clogged downstream. Called had someone come back out, charged me more for the second service did the exact same thing, but recommended I buy some industrial grade drain unclog off amazon... Save yourself time & headache, either …”
Positive
“I highly recommend Pinnacle Plumbing. Skilled and friendly professionals. Todd arrived as scheduled, diagnosed the problem (recommending the best and least expensive solution), and let us meet and greet Charlie, his super cute new puppy-work partner, who was waiting quietly in the van; a few days later, Jeremy showed up, also as scheduled, with the required part and to do the repair. We are grateful Pinnacle was …”
“We bought an older home about a month ago and there were several issues with the drain lines. Bennett fixed us up very quickly, and we are very pleased with his work and the rates. Todd fit us into the schedule very quickly as well, which was much appreciated! Their rates are very reasonable as well! I highly recommend them for your plumbing needs!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 25 reviews so far. Treat this as a first read.
Newest review in our sample: Dec 2025.
Should you hire Pinnacle Plumbing, LLC?
Best for
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need predictable, consistent service across every visit
- You need warranty-grade work on a complex or high-stakes install
- You need rock-bottom prices with zero flexibility on the quote
Look elsewhere if
- You need this for a complex or high-stakes install
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own Pinnacle Plumbing, LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Pinnacle Plumbing, LLCisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Omro