Pflugerville Plumbers & Drainage Service
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Claims 24/7
Self-reported — not confirmed by reviews
Mid-Range
Based on review analysis
1 concern
Two separate scheduling no shows for water softener and water heater jobs cost the customer work from home days
Trust Score: 0/100 · Based on 24 reviews
Our Verdict
#8 of 12 in Pflugerville, TX
Hire if: You need high-quality work that holds up over time
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You need detailed walkthroughs and written estimates before work starts
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 44 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 24 Reviews Tell Us
Emergency Response
Same-hour response on a post-freeze burst-pipe call
What To Watch Out For
Repeated scheduling failures — confirmed appointments where no plumber showed up
Phone rarely answered directly; callers must leave a message
Two separate scheduling no shows for water softener and water heater jobs cost the customer work from home days
Quality & Professionalism
Drain-cleaning praised on slow-draining tubs and sinks (2 mentions)
Communication
Phone rarely answered directly; callers must leave a message
Respect for Your Home
Phone rarely answered directly; callers must leave a message
Customer reviews
Reviews from Google, Yelp & more
I noticed the bathroom sink draining very slowly. Their experts cleared the buildup in the pipe. The drain now works smoothly.
We had a small crack in the pipe near the water meter. They replaced that section carefully. No more dripping at all. Good quality work.
Waking up to no hot water was frustrating. Their specialists replaced a faulty heating element quickly. Hot water returned immediately and the system works reliably now. Highly recommend their team.
My work used them a few months ago. They did their job fine but the plumbers that came looked like they have been sleeping in their car for a week. Just left a bad impression on us and our customers who happened to be there at the time. The other companies we have used in the past have gotten the job done without looking like they went straight from the bar last night to our job.
So I just called based on a recommendation from a website. The woman answered the phone and I told her I needed an estimate. She said she would have to put me on a brief hold. I waited but the hold was NOT brief. Seven minutes later I disconnected.
This is the second time we've used The Plumber. The first experience was excellent. We needed to have a shower re-piped for a remodel, they were quick to respond, provided a VERY competitive quote and showed up when they said they would. The workmanship was excellent. When our next plumbing need came up, this was our first call. Again, they provided a quick and competitive quote, we got the work scheduled and they showed up exactly when they said they would and did another excellent job. I highly recommend The Plumber, from a cost perspective, they have some of the most competitive rates I've seen, they do what they say they will do and the quality of work has been great. Always a positive experience working with these folks!
This is the second time we've attempted to use their services. Unfortunately their schedule person is the worst. Due to positive reviews we tried to use them the first time to replace our water softener. The scheduler confirmed the appointment but the plumber never showed up, after my wife took off from work, because the visit wasn't scheduled. Almost a year later the same exact thing for a water heater replacement. My wife is off from work but no plumber available because of a scheduling mishap. The actual plumber(s) may be awesome if their scheduler can get one to your house.
The weekend before Christmas, sewage overflowed into the house. Every plumber I contacted said they couldn't come until after the holidays, so I called around for recommendations. Nathan came out the next morning at first light and took care of the problem. Pflugerville Plumber provided us with prompt, competent, and much-appreciated service. Suggest in no uncertain terms to anyone having plumbing issues. These are the people to get in touch with if you want a reputable company that is concerned about performing well.
We highly recommend The Plumber company for your plumbing needs. The plumber who serviced our home was Josh and he had excellent customer service and did an amazing job replacing the kitchen faucet along with the pipes which fixed the problem there was with a leak. Josh also did a fantastic job fixing a leak from another faucet, he was very knowledgeable and professional. We appreciate a stress free experience and give this company a 5 star rating! Thank you!
The bathtub drain had been draining very slowly for months and water would often stand at our feet. We finally called their team and a technician came promptly. He removed a heavy buildup inside the drain pipe, flushed it thoroughly and even cleaned some hidden debris. Now, the water drains quickly and using the shower feels much more convenient. They also offered tips on preventing future clogs, which I found very helpful.
The preparation of my fireplace's gas line for the installation of gas logs was expertly handled by Pflugerville Plumbing. In order for me to tie in my gas burner, they performed a good job of cutting down the nipple in the firebox and pressing a 90 and nipple onto the existing nipple. They made sure that everything was completed accurately and to my satisfaction and offered excellent customer service.
When it comes to plumbing, I always call. When I have an issue with my plumbing, that's the first number I contact. It's clear that this isn't the cheapest plumber in the neighborhood. Providers never miss a scheduled appointment. Their ability to communicate is superb. Overall, I'm happy with the results. I would highly suggest Pflugerville plumbing services to anyone in need of a skilled plumber.
This is the second time they have responded after a big freeze. My water pipes froze and broke. I'm guessing this happened on Thursday. Today I noticed water running out from under my house, across my yard and down the alley several hundred yards. They came within an hour of my calling. There must be hundreds of broken pipes in Austin now beginning to thaw and leak.
I suggest getting in touch with Pflugerville Plumbers and asking for Nathan and Kian if you need expert maintenance or installations; they were fantastic. They performed an excellent job of fixing my faucets, which I had previously hired a nighttime plumber to install. Punctual, cooperative, polite, and excellent cleanup. Give them a call now; they have my five stars.
We discovered a fissure beneath the sink just prior to turning off the water, so we had to do that. Sunday afternoon, Nathan and Kian arrived and resolve the problem. Even after the service, the organization called to ensure my complete contentment. We will continue to use Pflugerville Plumber and highly recommend them. To Nathan and Kian, our sincere appreciation!
Business details
Service area
Based in Pflugerville. Serves 7 nearby cities within 20 miles:
Pflugerville Plumbers & Drainage Service