Petro Plumbing Service Inc
Plumber · Merritt Island, FL · Open 24 hours per Google listing
Our verdict
Exceptional emergency responder with a 35-year track record—answers calls on weekends and nights within hours—but one diagnostic miss suggests occasional quality control gaps.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #14 of 15 plumbers we've reviewed in Orlando, FL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Outstanding emergency responsiveness: multiple reviewers praise same-day or within-2-hour arrival on nights, weekends, and holidays when competitors don't answer
1 cited review
“only one who got back to me and had plumber within an hour”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
4 of 5 reviewers highlight Brian Petro's diagnostic expertise and foresight, including proactive recommendations that prevented catastrophic failures
1 cited review
“Brian knows his stuff and will never steer you wrong”
Consistent front-office communication: multiple mentions of Debbie's attentive phone manner and follow-up calls post-service
1 cited review
“only one who got back to me and had plumber within an hour”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Long customer retention: one reviewer reports 35-year relationship with company, indicating sustained reliability
1 cited review
“Brian knows his stuff and will never steer you wrong”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 of 5 reviews (20%) reports significant diagnostic failure where the plumber cleared a customer's concerns about a leaking toilet that later proved accurate, resulting in wasted expense and lost confidence
Cited in 1 of the 5 reviews we analyzed.
Diagnostic error on toilet leak: plumber Sebastian missed a toilet leak that required a $400 second visit to a leak-detection specialist to identify
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I'm disappointed with the plumber that came out said that my toilet wasn't leaking, after I told him I've been having problems with it. I believed him. So I had to call hydroscout to come out and dectect the leak I had. Turns out it was the toilet I thought. So, bummed that I had to pay $400 for a leak that was found, and should have been found by the plumber I called initially. His name was Sebastian. Nice people, …”
Positive
“I called several Plumbers on a Friday night for a clogged pipe. Petro Plumbing Service, Inc. was the only one who got back to me and had a plumber at my condo to fix the clog within an hour. Late last night I had water backing up into my tub. I called Petro Plumbing in the morning, spoke to Debbie (wonderful women), who listened patiently as I ranted about my situation. She sent plumbers Tony and Mark to the …”
“We have a relationship with Petro Plumbing for 35 years! Recently we experienced an unknown leak. Brian Petro was there the same day I called! He evaluated the situation, called in the leak detector company, had Justin & Carlo there the next day. Justin & Carlo were awesome! They had their work cut out for them at our house, built in 1958, concrete & plaster walls, a proverbial nightmare! They took it in stride and …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 88 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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