Perricone Home Services
Plumber · Lexington, MA · Open 24 hours per Google listing
Our verdict
Darren delivers exceptional workmanship and same-day responsiveness, but the pricing_fairness dimension scored 0/100 suggesting potential cost concerns that aren't detailed in available reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise fast appointment booking and on-time arrival; one explicitly notes work completed without disrupting work-from-home schedules
Cited in 3 of the 5 reviews we analyzed.
4 of 5 reviews highlight clear communication and detailed explanations before work begins, with one noting daily call/text updates throughout multi-day projects
1 cited review
“Very honest and explained how to ascertain the issue.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
5 of 5 reviews describe exceptional workmanship quality, with one complex bathroom remodel noting 'attention to detail was off the charts' including carpentry, waterproofing, and flooring expertise
1 cited review
“Very honest and explained how to ascertain the issue.”
Cited in 5 of the 5 reviews we analyzed — 4 cited reviews not excerpted here.
Honest about service limitations; one reviewer appreciated being upfront about main drain work outside scope rather than overselling
1 cited review
“Very honest and explained how to ascertain the issue.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Critical discrepancy: dimension analysis assigns pricing_fairness a score of 0/100 (worst possible) while all 5 Google reviews are 5-star with no pricing complaints mentioned—suggests either hidden cost complaints in unreviewed interactions or scoring methodology error
Pricing_fairness dimension scored 0/100 in analysis, but no individual review mentions pricing concerns or bill surprises
The evidence — in reviewers' own words
Positive
“I called Perricone today and talked to Darren. After explaining my issue, he was very honest and explained how he may not be able to help me if the issue involved the main drain. He explained how to ascertain that, and it after testing, it did involve the main drain. I am so appreciative of his honesty and will not hesitate to call him in the future if I have plumbing issues that don't involve the main drain.”
“When our garbage disposal suddenly made an awful sound and gave out on us, we used Darren for the inspection and replacement. I assumed this whole thing would be a hassle but it was easy to get an appointment booked and diagnose and than replace it. The job was fast too! My wife and i work from home and we didn’t miss anything work wise. It’s been about a week or so and our new garbage disposal works great. We …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 164 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
Own Perricone Home Services?
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Find plumbers near you
Perricone Home Servicesisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Somerville · Andover · Westford · Topsfield