Pennington III Plumbing
Plumber · Perry, GA
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Our verdict
Exceptional workmanship and fair pricing with consistently fast response times, but communication breakdowns on follow-up can leave you hanging for weeks.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 12 plumbers we've reviewed in Perry, GA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviews praise fast response and quick job completion, with one explicitly noting same-day service
2 cited reviews
“Fast and Friendly Service”
“stand by their work which is Exceptional”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
3 of 5 reviews highlight exceptional workmanship and standing behind their work
1 cited review
“stand by their work which is Exceptional”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
2 of 5 reviews specifically mention fair and reasonable pricing
Cited in 1 of the 5 reviews we analyzed.
Preparedness documented: technician arrived with necessary supplies on truck
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Single but critical incident of complete communication breakdown post-estimate; with only 5 total reviews analyzed, this represents 20% failure rate on follow-up commitments
“never received estimate after 3 weeks, no return calls”
Severe communication and follow-up failure: one review documents no response to multiple voicemails, receptionist messages, and text messages over nearly 3 weeks after initial estimate appointment
“never received estimate after 3 weeks, no return calls”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“While Mr. Pennington was very prompt to come to my house to work up an estimate, I never received it. I called them several times, leaving voice mail messages and messages with the receptionist/wife, and did not get a return call. I even sent two text messages to the number Mr. Pennington called from when confirming the estimate appointment. After waiting almost 3 weeks, I am having to start the process over again.”
Positive
“Fast and Friendly Service. Thank you James and Tyler!”
“The Best! Fast response time and Great customer service. The Pennington’s are good, honest people who stand by their work… which is Exceptional!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 9 reviews so far. Treat this as a first read.
Newest review in our sample: Sep 2025.
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Nearby: Perry · Marshallville