Pender Brothers Inc
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Based on review analysis
1 concern
Pricing fairness scored 0/100 despite no negative pricing mentions in any review—suggests either incomplete data collection or a systemic pricing concern not yet captured in customer feedback
Trust Score: 0/100 · Based on 97 reviews
Our Verdict
#7 of 10 in Beaufort, SC
- Emergency and same-day calls
- Complex installs and remodels
- Water heater install/repair
- You're highly price-sensitive
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need high-quality work that holds up over time
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 97 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses—all 5 reviews are 5-star ratings with no cost or pricing information mentioned
Pricing fairness scored 0/100 despite no negative pricing mentions in any review—suggests either incomplete data collection or a systemic pricing concern not yet captured in customer feedback
Quality & Professionalism
All 5 reviews praise politeness, professionalism, and customer service quality—technicians treat customers like neighbors rather than transactions
4 of 5 reviews explicitly mention clear communication and thorough explanation of work performed before and after service
Consistent quality across multiple service categories: water heaters, plumbing, and HVAC work all rated 5/5
Communication
4 of 5 reviews explicitly mention clear communication and thorough explanation of work performed before and after service
Very responsive dispatch and willingness to spend significant time diagnosing complex problems (one technician spent half a day on HVAC diagnosis)
Pricing
Not enough data to identify weaknesses—all 5 reviews are 5-star ratings with no cost or pricing information mentioned
Customer reviews
Reviews from Google, Yelp & more
Welded and milled multiple rare and irreplaceable vintage aluminum harley engine parts for me. This is my go-to shop for aluminum. Always return outstanding work.
Love getting my supplies here, old school vibes good inventory, great at helping explain everything and figuring out exactly what you need even if you're unsure yourself what you need
They are awesome... Water heater and then commode. The two young men who came both times were very polite and efficient. Their entire staff are pleasant
We recently used Pender Brothers to help us track down a problem with our HVAC system. They were very responsive and quickly dispatched a technician. Eugene conducted himself in a very polite and professional manner, and unobtrusively spent half a day dismantling, diagnosing, cleaning, installing a replacement assembly and then fastidiously reassembling the whole shebang. Before departing he double checked the system, and described to us what the fix was. He made sure we were satisfied and explained how the improvement he added should keep the issue fixed for years to come. And all the other office staff we dealt with were competent, professional and pleasant to deal with, not to mention hugely responsive and sincere. I highly recommend Pender Brothers to anybody around the Low Country who needs HVAC help!
What I love about Pender Brothers, in addition to know-how and competency, is how everyone I’ve had contact with treats me. They treat me like a neighbor. The hvac inspectors and installers take the time to explain what they are doing and give tips on what I can do to maintain my hvac. Thank you for going beyond competency to great customer service
Business details
Service area
Based in Beaufort. Serves 3 nearby cities within 20 miles:
Pender Brothers Inc