Pena Drain Away
Plumber · West Palm Beach, FL · Open 24 hours per Google listing
Our verdict
Family-owned plumber who won't upsell you and responds fast—perfect for 2am panic calls, with 145 five-star reviews backing it up.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Honest pricing and refuses unnecessary work—4 of 5 reviews explicitly praise their integrity and refusal to upsell
2 cited reviews
“did not take advantage of me. explained that it was not time yet”
“completely transparent — no surprises, just great service”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Consistently on-time and quick diagnostics—multiple reviewers note same-day responsiveness and rapid problem identification
2 cited reviews
“consistently on time, reliable, and professional from start to finish”
“completely transparent — no surprises, just great service”
Transparent communication throughout the job with no surprise charges—reviews highlight clear explanations and honest expectations
3 cited reviews
“completely transparent — no surprises, just great service”
“did not take advantage of me. explained that it was not time yet”
“consistently on time, reliable, and professional from start to finish”
Personable staff (Mike, Melba, and Desiree named) who make customers feel like family and go above and beyond
1 cited review
“completely transparent — no surprises, just great service”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Mike Pena & his helper worked with my contractor in a master bathroom renovation. He helped me make design decisions drawing from his past experiences. He is genuine and trusted. His admin assistant, Desiree, was very helpful in guiding me what correct valves to choose from for my project. I highly recommend Pena Drain Away and would utilize their services in a heartbeat.”
“⭐️⭐️⭐️⭐️⭐️ Pena Drain Away is truly second to none. Their team is consistently on time, reliable, and professional from start to finish. The quality of their work shows in every service call—they diagnose issues quickly, explain everything clearly, and get the job done right the first time. It’s rare to find a company this dependable in today’s world. I highly recommend them to anyone looking for honest, top‑tier …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 145 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
Own Pena Drain Away?
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Find plumbers near you
Pena Drain Awayisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Delray Beach · Deerfield Beach