Pena Drain Away
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 145 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 145 Reviews Tell Us
Emergency Response
Consistently on-time and quick diagnostics—multiple reviewers note same-day responsiveness and rapid problem identification
Emergency and same-day calls
What To Watch Out For
No significant concerns found in reviews ✓
Communication
Consistently on-time and quick diagnostics—multiple reviewers note same-day responsiveness and rapid problem identification
Transparent communication throughout the job with no surprise charges—reviews highlight clear explanations and honest expectations
Pricing
Honest pricing and refuses unnecessary work—4 of 5 reviews explicitly praise their integrity and refusal to upsell
Customer reviews
Reviews from Google, Yelp & more
Mike Pena & his helper worked with my contractor in a master bathroom renovation. He helped me make design decisions drawing from his past experiences. He is genuine and trusted. His admin assistant, Desiree, was very helpful in guiding me what correct valves to choose from for my project. I highly recommend Pena Drain Away and would utilize their services in a heartbeat.
⭐️⭐️⭐️⭐️⭐️ Pena Drain Away is truly second to none. Their team is consistently on time, reliable, and professional from start to finish. The quality of their work shows in every service call—they diagnose issues quickly, explain everything clearly, and get the job done right the first time. It’s rare to find a company this dependable in today’s world. I highly recommend them to anyone looking for honest, top‑tier plumbing services.
It means so much to support a small, local business that operates with honesty and integrity. They are reliable, professional, and completely transparent — no surprises, just great service. You can tell they genuinely care about their customers and take pride in their work. The owners, Mike and Melba, are absolutely wonderful. They are kind, professional, and truly treat you like family. It’s rare to find business owners who are this dedicated and trustworthy. They have always gone above and beyond for me every single time I’ve needed them. From quick responses to quality work, they truly care about doing the job right. If you’re looking for a plumbing company you can trust, this is the one. I wouldn’t call anyone else and refer them to all my family and friends!
Between their honesty, integrity, being helpful and friendly Pena deserves all the stars. Desire was so helpful, patient and kind, explaining my options to repair my tankless water heater. She walked me through each scenario and never made me feel like my questions were a bother. She is lovely. I’ve used Pena before and both Mike and Melba were the same. I’d recommend them 100 times over. So much so that o opted to replace my tankless water heater versus repair as I truly believe they will help me repair it in the future and I’m confident in them upholding my warranty.
Extremely knowledgeable and personable! I would completely recommend this company to anyone for any of their plumbing needs. They went above and beyond for me and did not take advantage of me. They checked other items in my home I had concerns about as a newer home owner and they could’ve said they needed to be replaced however, they explained that it was not time yet. They are very honest and I look forward to working with them for my future needs. Thank you so much. Toni
Business details
Service area
Based in West Palm Beach. Serves 6 nearby cities within 20 miles:
Pena Drain Away