Payne Mechanical Services
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Trust Score: 0/100 · Based on 376 reviews
Top pickOur Verdict
#7 of 20 in Longview, TX
- Emergency and same-day calls
- Emergency and burst pipe repair
No major caveats
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 376 Reviews Tell Us
Emergency Response
30-minute response to water heater explosion emergency confirmed; team had issue resolved and house in order within the same visit.
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Not enough data to identify weaknesses
Quality & Professionalism
Knowledgeable office staff paired with efficient field techs: drain problem diagnosed within minutes, new drain installed within the hour, all 5 reviews 5-star (themeCounts.professional=4).
Customer reviews
Reviews from Google, Yelp & more
Payne Mechanical Services were just excellent all the way around. From actually speaking to their service coordinator and the two plumbers that came to my homesite, I received top notch service. The two plumbers I was blessed to work with (sorry I didn't get their names) figured out what the problem was within just a few minutes and a new drain was installed within the hour. They were so quick and efficient, and very professional. I'd call them again in a heart beat if I need anything else! Those in the trade fields, there is such a demand. The two gentlemen helping me, were just the best!! THANK YOU PAYNE MECHANICAL SERVICES!!! It was PLEASURE doing business with you.
Good communications. Knowledgeable plumbers with customer’s needs in mind. Will and Michael were very efficient and professional in everything they did.
We LOVE Payne Mechanical!! Micheal and Mason are the BEST techs. I use them for all of our plumbing needs!! They are honest, knowledgeable, reliable, and fairly priced!!! Johnna and all the office staff are super easy to talk to.
I had an emergency when our water heater exploded, and Payne Mechanical had a crew at my home within 30 minutes. They quickly resolved the issue and got everything back in order. The workers were respectful, professional, and efficient. From now on, Payne Mechanical will be my first call!
Fast friendly service. I’ve never seen service repairs handled so quickly through a home warranty. They stayed on top on the home warranty company and got things pushed through quickly. Installed a new water heater in a couple hours. Highly recommend!!!
Business details
Service area
Based in Longview. Serves 1 nearby cities within 20 miles:
Payne Mechanical Services