OTECH Plumbing & HVAC

OTECH Plumbing, I highly recommend. They are very professional, clean and respectful, from start to finish! Their services, saved me tons of money. I couldn’t thank you guys enough, for the great work! In the future, I will be sure to only use OTECH when needed, guaranteed!

I can’t say enough great things about Omid , He came to our home to fix our air conditioning system. From start to finish, the experience was professional, efficient, and honestly just a huge relief. They arrived on time, quickly diagnosed the issue, and had everything up and running again in no time. It was clear they really knew what they were doing — not just in HVAC work, but in general home repairs as well. In fact, this wasn’t our first time working with them. They had previously helped us with plumbing issues and even repaired a faulty faucet, and each time the quality of work was outstanding. If you’re looking for someone trustworthy, skilled, and genuinely committed to doing a great job, I highly recommend them. We’ll definitely be calling again for any future repairs — HVAC, plumbing, or otherwise. An absolute 10/10!

I would highly recommend Jeff, the owner of Otech, and his services. I thought I was having an issue with my water heater; he came out to my house and identified that the actual issue was with a faucet. He was prompt to respond, explained the issue, and made recommendations. He was able to fit me into his schedule quickly to help me with the identified issue. His pricing was reasonable, he was trustworthy, and he took care in cleaning up the area after he was done. We will use Jeff at Otech for our future plumbing needs.

They guy was supposed to install a new water faucet we purchased. He broke a part and told me the faucet was defective. He asked me to get a replacement or a new one. I returned to broken faucet . He never came back to install it. We had to call someone else

Took 450 dollars of mine for 2 hrs work, hvac still broken, couldn't fix or find leak in my coil, never called back after last follow up, left me high and dry, called another company and they used a machine to tell me that the coil infact was broken, and gave estimates to replace or repair. Ended up going to replace hvac. Avoid Otech they do not have the basic machinery to diagnose, or the knowledge to solve your problem. They will take your money, provide you with a temporary fix and when it stops working after a few days, they say no warranty and take off with your money. Top dollar for bad service and no long term fix.

My air conditioner went poof! I also wanted to check the sump pumps in advance for Hurricane Florence. I was dreading to call one of those large companies that will charge you an arm and a leg and always try to sell you some miraculous "preventive piece of equipment," when you don't want or need it. They always "happen to have" said equipment in their truck and tell you how lucky that is! I looked at reviews on yelp trying to find an alternative to the corporate scams because I have had some good luck with small businesses lately. After all, they have a reputation to keep. I was about to call someone that had good ratings, in general, but several women complained they were misogynistic and did too much "mansplaining." I am so glad I went with Jafar of OTECH. Respectful guy, no "mansplaining!" He arrived on time (actually arrived earlier, but waited in the driveway for the right time to ring the doorbell) He found out right away that the guy who went up in the attic a couple of days earlier to check on something else had turned off a wall power switch (it's confusing as we have another switch for a light bulb too). I am sure that one of the big companies would have made up some story about how I needed this or that, charged me $1,000 and simply turned the switch on! He checked my two sump pumps to make sure they were working well, and advised me to get flood alarms. Did he have them for sale in his truck at some absurd price and would charge me some other obscene price to install it? NO! He told me to buy them online. So he didn't even try to make money off me. He advised me to install gravel around my air conditioner units to keep them clean. Calculated I needed about 10 bags. Did he have them in his truck or would he bring them on later? NO. Told me to have them delivered and spread it around myself. His visit cost me a mere $100 bucks! My house is nearing 20 years, so I know maintenance will be very expensive in the next 2-5 years. I will be using him to replace my water heater when it goes, my air conditioners when they go... heck, if he painted on his spare time I'd have him repaint the house!! BEST PLUMBER & HVAC EVER

I just bought a house this summer for great value cause it needs updating. The heat has been working great. Saturday the thermostat turns on but no heat. Monday I called around to get folks that would come out today for more than $175 plus just to look at the unit. Shortly after I moved in I had a few companies come out to inspect the fine working aged HVAC unit. After 2 companies sent a Tech who looked at the unit from the outside to tell me that there was no need for them to inspect the working unit because it was old and I needed a new one. One called his Sales guy after he wasn't interested in looking at my unit for recommendations the other company tech was also the sales guy. So I placed them both on my Do Not Contact list. Jafar came out today. He opened up the unit and got the flames/heat to start. He checked out everything and waited a while to make sure it did not turn off. Jafar told me to save my $$$ to eventually replace because the system is more than 15 yrs old but he spent no time trying to sell me a unit or complete new HVAC system. Jafar instructed me on taking a picture of a panel code to send him if the heat shuts off again and he will price a part for me that believes is roughly $300-$400. If it's not that particular issue then he told me there's a crack in the unit and he could take care of it if that is the issue. And he charged me way less than $100 for his time and service. My unit is running without issue and I have heat again. And he told me I need carbon dioxide detectors that is on my inspection report. I ABSOLUTELY LUV skilled and credible contractors. Not once did he try to sell me a system or mark up repair work. I plan to definitely call OTECH for my future plumbing, HVAC, and electrical needs.

The service provided by OTECH was prompt and effective. I recommend it to anyone looking to have reasonably priced plumbing work done. I had a kitchen sink backup in my condo in Alexandria upon arriving from Florida. This was really an unexpected inconvenience since the kitchen became unusable. Jafar was willing to come out as soon as I finished work on Friday. I thought that was really accommodating and traits of good customer service. I had called other plumbers on Yelp but either they didn't work after hours or wanted to charge after hours rates. One company even asked me to call the building maintenance staff first to determine if it was a building line problem. I thought that was an odd recommendation for a company looking for work. My building doesn't offer this type of service so I called OTECH, and I'm glad I did. Jafar answered and we agreed on a rate/price and we were set to go. It turned out to be a severe clog in the line. Furthermore, I asked if he would change the garbage disposal as well, which had needed replacing anyway and he agreed for an additional fee. He got the garbage disposal from his supplier so I didn't have to buy it at Home Depot. I appreciated this service as well, which allowed me to come home directly from work. The plumbing work was successfully completed and Jafar cleaned up everything and tested for leaks. I have a one year warranty for labor and 2 years manufacturer's warranty for the garbage disposal. He took American Express for payment and didn't charge a 3% convenience fee like other plumbers do. I definitely will call OTECH again for any future plumbing work.

I'm writing this two days after the OTECH technician came to fix the plumbing in our kitchen. We started having issues on a Saturday night, after the kitchen sink backed up and a pipe underneath the sink burst and leaked the contents of the sink all over the kitchen floor. We also had some water backing up into our dishwasher. We called OTECH on Sunday morning after calling a handful of other plumbers and not getting a particularly good vibe from any of them. When we called OTECH, the technician said he could be there within 2 hours. He arrived on time and was transparent about his pricing from the start. He said he would charge a reasonable flat rate to fix everything and replace anything that needed to be replaced. We negotiated for a few minutes and he agreed to knock off $40 from his original quote. He spent about 1 hour snaking the drains, tinkering with the garbage disposal, and replacing/sealing pipes under the sink. He cleaned up the kitchen floor and left everything pretty clean, all things considered. When he was finished, he presented me with the invoice with the agreed upon price. He did not try to up-sell me on anything. So far, everything is working great and I have nothing negative to say about the experience. The technician arrived on time, worked quickly, fixed the problem, and charged a reasonable fee for his work.

Recently our hot water tank went and leaked everywhere as well as having some issues with the main water valve and the pressure reducing one in the house too. I decided to go on Yelp and start calling some plumbers for an estimate. I contacted OTECH upon seeing it's excellent reviews and I could understand why. I spoke with Jafar, the owner and he was very courteous and friendly and was able to quote me a price right on the phone to take care of things. To my surprise his pricing was less than the others and for a superior AO Smith replacement tank. I agreed to move forward with him. His team arrived on Monday and took care of everything to my standards and we had hot water again in the house! In addition, he went over everything with the new valves and explained the features on the hot water tank. Before leaving he said to call if I have any issues with the new items. That was definitely appreciated. Overall, he did a great job, was friendly, courteous and reasonable but most of had excellent customer service. I would definitely recommend him for any plumbing needs.

Bottom Line: OTECH runs an honest, responsive, and reasonably priced business in an industry ridden with those looking to take advantage of susceptible homeowners. If having a relationship with a Plumbing / HVAC company that genuinely cares about their customers is important to you, give them a call. I had my A/C system go out mid-July, one of the hottest times of the year. I gave OTECH a call Sunday morning, not expecting anyone to return my call until Monday at the earliest. To my astonishment, a technician picked up immediately and let me know they could be at my house in an hour. The technician quickly got to troubleshooting and identified the problem. He did a great job educating me as to what the problem was, explaining what needed to be done to fix it and gave me transparent pricing on the cost of labor and materials. An honest home-services company can be challenging to find these days, do yourself a favor and give these guys a shot. They're now a permanent fixture in my contacts list and have earned my business for years to come.

I called OTECH based on their reviews. Last week when it was one of the hottest weeks of the year, the top zone of our two zone AC unit house was not emitting cool air. The top 2 floors of our 4 level townhouse were quite hot. I called OTECH and spoke to Jafar. He told me that he was working on another job in my area and that would be able to come by later. He said he would text me when he was an hour out, which he did. He and his helper assessed the unit, told me that it needed more freon, cleaning the coils, replaced a part and some other minor tune ups. They were at our house for about 1.5 hours and got it working again pretty quickly. We were charged $245, which we thought was reasonable given the amount of time it took to repair and that they were able to come out the same day. The only thing I would say needed improvement was I wish they had provided an invoice for the work that was done so we had it for our records. Other than that, Jafar was professional, reliable and honest. I would definitely recommend him!

This review is WAYYYYY overdue, but Jefar is an incredibly honest technician! He's also competent. Sometime last summer, Jefar came out to check a warning message on my thermostat that appeared to be somewhat serious (not "time to change the filter" or anything simple like that). He did a couple of checks and made an adjustment to the system's electrical panel, and the message went away. He explained that it was something simple though I don't recall what that was. The point is that since then (almost a year ago), I haven't seen that message, nor has my system malfunctioned. After aout 45 minutes, he said he was done, shook my hand, and turned around to leave. When I asked how much I owed him, he said "I didn't really do anything other than make an adjustment, so you don't owe me anything". I asked if he didn't charge for the visit, to which he replied "no". WHO DOES THAT?! I finally persuaded him to take a $20 bill for his efforts. I recommend Jefar to anyone for honest, competent service!

I have been relying on Otech Plumbing & HVAC since I moved to the Northern Virginia area in 2017, both as a property manager and a homeowner in Virginia. Over the years, Otech has consistently provided outstanding service for both my personal needs and the 26 tenant-occupied homes I manage. Their team is always professional, courteous, and responsive, making it easy to trust them with even the most urgent plumbing issues. They go above and beyond to ensure every job is done thoroughly and efficiently, offering reliable advice and solutions for both repairs and maintenance. I truly value their commitment to excellence, and their transparency and fair pricing make them a pleasure to work with. I can always count on them to get the job done right the first time, and I am confident in their expertise. I highly recommend Otech Plumbing & HVAC to anyone looking for dependable, top-notch service and will undoubtedly continue using their services for years to come.

We had to call OTECH for an emergency water heater leak that we discovered late Saturday night. Even though I called Jafar on a Sunday afternoon, he responded quickly and professionally and was able to come out early Monday morning to asses what needed to be done. To say the work was done quickly is an understatement; we had a new water heater ordered and installed in less than 48 hours! Jafar also was sure to let us know what type of water heater he was installing, how to register it for the warranty, potential trouble spots with the house's water pressure/HVAC/washer-dryer, etc. Jafar also responded to any call or txt quickly and informatively. To me, that is the definition of "above and beyond", and I would like to return the favor by highly recommending OTECH to those in need of great plumbing/HVAC services. Although you never hope to use services like these often, I feel comfortable in knowing that a call to OTECH is a call well spent.