Olson Superior Plumbing
Plumber · Newport Beach, CA · Open 24 hours per Google listing
Our verdict
Excellent emergency response and workmanship, but watch out for aggressive upselling on diagnostic visits and occasional communication gaps about damage.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #2 of 15 plumbers we've reviewed in Newport Beach, CA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response—dispatched same-day for urgent issues like clogged kitchen sink with backup
1 cited review
“able to squeeze us in today and provide honest assessment”
Thorough diagnostics and problem-solving: traced unknown leak to toilet valve and diagnosed non-blocked drain, explaining easy fixes to customers
Cited in 2 of the 5 reviews we analyzed.
Good faith recovery: waived labor costs for toilet replacement after accidental damage during repair
Cited in 1 of the 5 reviews we analyzed.
4 of 5 reviews praise technician knowledge, professionalism, and clear communication of repairs performed
2 cited reviews
“clearly explained issue and fixed everything quickly”
“able to squeeze us in today and provide honest assessment”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 of 5 reviews (20%) reports aggressive upselling and failure to communicate incidental property damage—concerning pattern for small sample size
Cited in 1 of the 5 reviews we analyzed.
High-pressure sales tactics on diagnostic visits: $23,000 repair package offered after whole-house inspection, with customer describing 'car salesman vibes'
Cited in 1 of the 5 reviews we analyzed.
Accountability issues: technician failed to disclose damage to wooden water heater enclosure, leaving customer to discover it after departure
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I am torn on this review. I called because we just moved into a home and I wanted to change the shower arm and address a slow draining bathtub. The technicians were knowledgeable, polite and friendly. They spent over an hour doing a whole house diagnostic before starting on my requested repair. They then offered packages to repair or address all the issues they found starting at $23,000. It gave car salesman vibes, …”
Positive
“Luis was friendly, professional, knowledgeable, and efficient. He clearly explained the issue with my kitchen sink and garbage disposal and fixed everything quickly. This is my second time using Olson Superior Plumbing and they always provide reasonable pricing and great service. I’ll continue using them for all my plumbing needs. Highly recommend!”
“Zachariah and Joshua did an excellent job installing my tankless water heater. Zachariah is very knowledgeable about plumbing and when he accomplished the job he was very thorough in explaining everything I needed to know about the water system. I can say with great confidence I can depend on him completely for any future work that needs to be done in my house. I’m glad I was able to find and contact Zachariah and …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 3,123 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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Nearby: Newport Beach · Villa Park · Capistrano Beach