Ogden Plumbing
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Based on review analysis
1 concern
Refused to honor workmanship after sewer job failed within 14 days — company wouldn't stand behind the repair (GUPj2TNXDM1eURtWtVPE). With only 5 analyzed reviews, 1 such account is a meaningful signal.
Trust Score: 0/100 · Based on 48 reviews
Our Verdict
#8 of 11 in Neenah, WI
No standout specialties
- You're highly price-sensitive
Hire if: You need fast same-day or after-hours response
Hire if: You need clear communication and upfront explanations
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 48 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Expensive rate flagged: $120/hr per tech (2 techs dispatched) for a main sewer line snake that took 2 hours — $480 total for a fix that recurred within 2 weeks (GUPj2TNXDM1eURtWtVPE).
Refused to honor workmanship after sewer job failed within 14 days — company wouldn't stand behind the repair (GUPj2TNXDM1eURtWtVPE). With only 5 analyzed reviews, 1 such account is a meaningful signal.
Pricing
Expensive rate flagged: $120/hr per tech (2 techs dispatched) for a main sewer line snake that took 2 hours — $480 total for a fix that recurred within 2 weeks (GUPj2TNXDM1eURtWtVPE).
Customer reviews
Reviews from Google, Yelp & more
Ogden Plumbing installed my father-in-law's first hot water heater over 25 years ago, and this year it stopped working. Paul was able to come the day after it stopped working and efficiently installed the new one. We were thankful for the 24-hour phone line so we could get the message quickly. The following week we had an appointment for the rest of the plumbing needs in the house. My father-in-law really liked working with Paul, and requested him. Paul came right on time and worked to replace the kitchen faucet, switch the water hoses for the washer, and replace toilet tank plumbing. We were thankful for the efficiency and quality of his work. It is so pleasant to have the right temperatures in the washer, the toilet flushes so pleasantly, and our kitchen faucet fills the sink in under a minute! Thank you for being our home plumber!
I am very pleased with the work Steve and Justin did at my home. In addition to my original request they also fixed a few other problems that I had. I would recommend them for your plumbing needs.
Always great! Our family has been using Ogden for years. They are responsive, show up on time, do great work and clean up after their work. Great customer service.
I used Ogden to address a clog in my main sewer line, and I would NOT recommend them. While they were friendly and very quick to respond, they were also expensive and ultimately ineffective. They sent two guys out (at $120/hr, each) that took 2 hours to run a snake through my main sewer line pipe one time. This restored water flow through the pipe and I was told there was no indication of there being a bigger problem. Ogden diagnosed the clog as likely being due to 'flushable' wipes that I have since stopped using. TWO WEEKS later, the same problem resurfaced and Ogden refused to stand behind their work. I was told that they would need to send two guys back out, at $120/hr each, and run a camera through my sewer line. In other words, when the service I paid $600 for proved ineffective, the only option they gave me was to pay another $400 for them to use a method they deemed unnecessary two weeks prior, in order to diagnose a problem that they told me they fixed. To be clear, this would have meant paying Ogden $1,000 for nothing more than a diagnosis. In the end, I contacted a different company that ultimately resolved the problem using the exact same snaking method/equipment - but at half the cost with a 90 day warranty. This other company offered a likely diagnosis that was not mentioned by Ogden, and clearly explained how to prevent reoccurrence. It's also worth noting that this other company, who did not charge by the hour, sent one worker that snaked my main sewer twice in half the time it took two Ogden workers to do it once. To sum it up: I would not recommend Ogden for your plumbing needs.
FANTASTIC service from Ogden! Had a water heater leak over the weekend, and Ogden was the only one of four calls I made who responded with a strong action plan, and had their team out first thing Monday morning with a new water heater. Royal, Steve, and Chris were all outstanding - thorough, knowledgeable, and very high quality of work. I highly recommend Ogden!
Business details
Service area
Based in Neenah. Serves 5 nearby cities within 20 miles:
Ogden Plumbing