Ogden Plumbing
Plumber · Neenah, WI · Open 24 hours per Google listing
Our verdict
4.1★ across 48 reviews with mixed signals: fast response praised in 3 of 5 analyzed reviews, but 1 detailed 1-star account describes a $480 sewer snake job that failed to clear the root cause within 2 weeks, and then Ogden refused to stand behind the work.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Weekend water heater leak handled with a strong action plan; team out first thing Monday morning with the new unit installed — bested 3 other companies who didn't respond (7NPZLgNvaovEZQjh9VgI).
1 cited review
“Had a water heater leak over the weekend, and Ogden was the only one of four calls I made who responded with a strong action plan, and had their team out first thing Monday morning with a new water heater.”
Technician Paul available next-day and on-time for water heater install; customer requested him by name for a second appointment the following week — multi-task visit covering faucet, washer hoses, and toilet tank (LwUYzVfjPf3vXTiieMgk).
1 cited review
“Paul was able to come the day after it stopped working and efficiently installed the new one. We were thankful for the 24-hour phone line so we could get the message quickly.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Refused to honor workmanship after sewer job failed within 14 days — company wouldn't stand behind the repair (GUPj2TNXDM1eURtWtVPE). With only 5 analyzed reviews, 1 such account is a meaningful signal.
“I used Ogden to address a clog in my main sewer line, and I would NOT recommend them. While they were friendly and very quick to respond, they were also expensive and ultimately ineffective. TWO WEEKS later, the same problem resurfaced and Ogden refused to stand behind the work.”
Expensive rate flagged: $120/hr per tech (2 techs dispatched) for a main sewer line snake that took 2 hours — $480 total for a fix that recurred within 2 weeks (GUPj2TNXDM1eURtWtVPE).
“I used Ogden to address a clog in my main sewer line, and I would NOT recommend them. While they were friendly and very quick to respond, they were also expensive and ultimately ineffective. TWO WEEKS later, the same problem resurfaced and Ogden refused to stand behind the work.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Ogden Plumbing installed my father-in-law's first hot water heater over 25 years ago, and this year it stopped working. Paul was able to come the day after it stopped working and efficiently installed the new one. We were thankful for the 24-hour phone line so we could get the message quickly. The following week we had an appointment for the rest of the plumbing needs in the house. My father-in-law really liked …”
“I am very pleased with the work Steve and Justin did at my home. In addition to my original request they also fixed a few other problems that I had. I would recommend them for your plumbing needs.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 48 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire Ogden Plumbing?
Hire if
- You need fast same-day or after-hours response
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Ogden Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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