NW Sewer & drain
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24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 45 reviews
Our Verdict
#3 of 11 in Salem, OR
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Drain and sewer work
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need fast same-day or after-hours response
Caution if: You need detailed walkthroughs and written estimates before work starts
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 45 Reviews Tell Us
Emergency Response
Same-day or same-night emergency response: 3 of 5 reviewers specifically mention Alex arriving the same day/night they called, including one late-night emergency.
Emergency and same-day calls
What To Watch Out For
No significant concerns found in reviews ✓
Communication
Transparent communication and customer education: 2 reviews highlight Alex explaining work in detail and inviting customers to observe the process.
Pricing
Fair pricing without aggressive upselling: Multiple reviewers note Alex doesn't overcharge compared to competitors who quoted inflated service fees.
Customer reviews
Reviews from Google, Yelp & more
Alex was very knowledgeable and fit me into his busy day. He was fast, efficient, and personable. Will absolutely call for future plumbing issues and highly recommend! Thanks again Alex
NW sewer and drain is your best option out there. Called a few places and they were all trying to over charge me even just to come out and check out the problem. Alex took his time and didn’t leave until the problem was fixed. This is the type of company you want to support and do long term business with. Not only is he good at his job but he is also a great guy I would highly recommend!. Thanks, Alex I appreciate your business.
I'll be honest, I never wanted to have to call someone to fix home issues. My husband is a Jack of All Trades. But our problem was/is bigger than him. So, rather than go with a big name business that's in all 50 states, we'd rather go with a local business with only positive reviews. There are literally no stars lower than a 5 for this company! To start, basically all of our plumbing is connected and clogged! 2 bathrooms and 1 working toilet are not a good time. We contacted Alex, through Google Maps of all places! No calling involved! His responses were quick and he was very friendly and professional throughout the entire conversation. He was free to come out the same night. He even stayed super late to continue working on the clogs! I truly appreciate the time, work, and sweat that he's put I to making sure this doesn't happen again! His #1 goal is to make his customers happy, not making a bunch of money. I'll also add, his prices are so reasonable! Not cheap, but definitely not expensive at all! If you're in Salem, OR and you have a clog, NW Sewer and Drain is the place to contact for sure! Thank you Alex!
This was the first time using NW Sewer & Drain, and we are very pleased & satisfied with the work that was done. Alex was able to come the same day that I called. We needed a storm rain drain checked out. He arrived with all the equipment needed to see inside our drain, he invited us to watch the video screen as he treaded the scope down the drain pipe, he was very knowledge and answered our question. Alex explained everything he did through the whole job. We were very impressed and please with the work that he did. Very straight forward with recommendations and suggestions. I have had dealings with other sewer & Drain companies which I would never recommend or use again. I highly recommend NW Sewer & Drain in NE Salem, OR and will call them again for any repairs or home inspections. It is always great to add another repair company to my list of trusted home repair businesses. Charlotte D
Excellent professional and courteous service! I called after having maintenance do several plumbing repairs in my apartment. They were never able to clear it completely so I took matters into my own hands and called NW Sewer and Drain. Alex was quick to answer the call and took less than an hour to fix a recurring problem that wasn't fixable by two other professionals in the months prior. Next time Alex will be my first and only call, thank you!!!
Business details
Service area
Based in Salem. Serves 3 nearby cities within 20 miles:
NW Sewer & drain