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North Point Plumbing and Heating | Plumber, Sewer Repair, Drain Cleaning and Tankless Water Heater Installation Burlington MA

Lexington, MA
5(105 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

1 concern

Minor: one review notes arrival was later than original time window, though communication was clear and work quality was not affected

Trust Score: 0/100 · Based on 105 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 105 Reviews Tell Us

Emergency Response

Emergency and same-day calls

Emergency and burst pipe repair

What To Watch Out For

Not enough data to identify weaknesses

Minor: one review notes arrival was later than original time window, though communication was clear and work quality was not affected

Quality & Professionalism

4 of 5 reviews highlight transparent communication and thorough explanations of work and systems

Communication

All 5 reviewers praise responsiveness and Saturday/emergency availability; one explicitly noted 7:30am Saturday arrival without hesitation

4 of 5 reviews highlight transparent communication and thorough explanations of work and systems

Pricing

Pricing described as fair and competitive; one complex drain replacement stayed within budget despite expanded scope

Fair PricingGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

K
Kathy Petillo

Chris from North Point Plumbing and his team (Yeury and Jesus) did a fantastic job fixing a complex plumbing issue for us. Our upstairs bathroom's straight, 22 ft long, 55-year-old cast iron drainpipe leading to the main drain stack corroded and sagged over time, causing wastewater to backflow multiple times. Chris's estimate for replacement of the old drain line with PVC beat several others and included necessary extra work that the others didn't. Chris completed all this in one day but found that replacement of the drain line alone did not provide sufficient pitch for adequate drainage along the entire length. He determined the toilet drain stack would also need conversion to lower-profile PVC to achieve the correct drainage pitch. This added some extra scope to the job but altogether the cost remained within budget. I'm very grateful for Chris's attention to detail and resolution to get the job done right. Throughout the project Chris and his team were friendly, polite, and conscientious, and left my house clean. Most importantly, my home's drain lines are completely functional again. I absolutely recommend Chris and his team for any household plumbing needs and will be seeking their services again when needed.

R
Risa Weber

Chris and Yeury were extremely professional, knowledgeable, friendly, and helpful. They walked me through all their steps and explained how the systems worked. They understood the sense of urgency and made all efforts to ensure I received exceptional service, especially working with the sales team to order parts overnight They cleaned their area and made sure to triple check all of their work, checking every faucet, shower, and heating element. I was extremely pleased with the consultation and the repairs they performed. I highly recommend North Point for all your plumbing needs, and when possible, request Chris and Yeury. Thank you for your VIP service.

T
Tyler Charron

Chris and Yuery were fantastic!! Showed up at 7:30am on a Saturday without hesitation. Needed the water heater replaced, plus the venting needed to be brought up to code. The job was done in 2 hours on the dot. They were polite, no bs, and left the place cleaner than they found it! HIGHLY RECOMMEND and will be reaching out for any future help I may need.

T
Todd C.

Chris from Martinez Plumbing installed a new Rheem 50-gallon electric water heater for us and did an excellent job. The installation was very clean and professional, and he took the time to answer my questions about the system and maintenance. They arrived a little later than the original time window, but Chris communicated clearly and the work itself was done carefully and professionally. During the installation he also replaced our old expansion tank and a corroded shutoff valve. The piping work was neat and well organized, with clean copper connections and proper installation of the expansion tank and valves. Everything looks very professionally done and the system has been working perfectly since the installation. Chris and his assistants were courteous, knowledgeable, and clearly experienced. I would definitely recommend Martinez Plumbing to anyone in the Wilmington area looking for reliable plumbing work.

N
Nicholas Reilly

I had Martinez Plumbing complete 3 projects at my house recently. The first was an emergency call that was handled extremely quickly and efficiently by the owner Chris him self. The second two projects were handled by Chris and his crew. The guys were extremely efficient, polite, respectful and thorough. Everything that was completed was done not only for a fair price, but the work was also high quality and completed quickly. Thank you so much Martinez plumbing!

Business details

Phone
(978) 924-4495
Address
2 Burlington Woods Dr #100, Burlington, MA 01803, USA
Hours
Open 24 hours

Service area

Based in Lexington. Serves 29 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

North Point Plumbing and Heating | Plumber, Sewer Repair, Drain Cleaning and Tankless Water Heater Installation Burlington MA

5.0$
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