Norman Mechanical Inc
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Trust Score: 72/100 · Based on 26 reviews
Our Verdict
#2 of 10 in Elgin, IL
No standout specialties
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You want detailed upfront explanations
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 0 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 26 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Not enough data to identify weaknesses
Customer reviews
Recent Google reviews
Absolutely terrible service. 2nd time in 3 years my HOA had these guys work in our building and they caused major damage. First time during a water shut off, my unit was damaged and they were not held accountable. Now fast forward 2 years and they were performing some sort of pipe cleaning on a higher level garage which somehow ended up flooding my entire storage unit down below due to negligence and incompetence. When i spoke to Bill he told me tough luck and he was rude and said he dosnt work for me so tough luck. I will be filing an attorney general complaint against norman mechanical, as well as a better business complaint, as well as have retained counsel. They will most definitely be held accountable and pay for the damages they caused. Bill if you read this, feel free to call me with a better attitude and a good solution on how you will fix this situation.
We had a pipe break in the basement on Sunday, we called and Joe came out, he arrived quickly was courteous, knowledgeable and focused on getting our issue addressed quickly. He completed the repair efficiently and made sure everything was corrected also offering suggestions for better water pressure in this 100+ year old house! Highly recommended!
Joe was fantastic! He installed all new kitchen faucets+ about three months ago. He worked quickly, but diligently. He just did his job without chit chatting, complaining - very respectable... Our instant hot tank had a small issue with a short tube connection, but he came up with a creative solution. Said nothing about difficulty to park (another plumber showed up and left without doing the install due to parking). I would highly recommend Joe and will hire him again!
No hot water. I called Norman Mechanical, spoke with Billy and within 2 hours plumber was at my house. Joe inspected and found 4 gas leaks. Very lucky my house didn’t blow up! Joe replaced gas lines, double checked everything and hot water is back on. Thank you Norman Mechanical!
I had a fantastic experience working with Billy and Norman Mechanical. They did an excellent job resolving my sewer drain issue and they explained everything thoroughly and clearly. I was impressed by the communication we received from Billy and the plumber who came over. They were very professional and I highly recommend this company.
Business details
Service area
Based in Elgin. Serves 33 nearby cities within 20 miles:
Norman Mechanical Inc