NJ Masters Plumbing
Plumber · Paramus, NJ · Open 24 hours per Google listing
Our verdict
Fast emergency responder with strong workmanship, but one customer flagged overpricing on an AC unit and missed a refrigerant leak diagnosis.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: 3 of 5 reviews specifically mention prompt arrival during urgent situations (water leaks, burst pipes at 2am-4am hours)
2 cited reviews
“Mo showed up promptly and fixed the water leak”
“low-efficiency Goodman system priced like higher-end units”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
High-quality workmanship on major jobs: 2 reviews detail complex plumbing work (30+ feet sewer line replacement in 3 days, water service line replacement from curb to basement) completed to specification
2 cited reviews
“replaced over 30 feet of main sewer line in 3 days”
“took extra time to explain everything in detail”
Thorough communication: 2 reviews highlight detailed explanation of work and honesty about diagnoses and pricing
2 cited reviews
“took extra time to explain everything in detail”
“replaced over 30 feet of main sewer line in 3 days”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Diagnostic accuracy issue: One review reports technician (Mo) missed a refrigerant leak during AC service, stating 'no leak' when a second opinion later confirmed one existed; the problem recurred within two weeks
“low-efficiency Goodman system priced like higher-end units”
Pricing concerns on non-emergency work: One customer reported being sold a basic Goodman AC unit at premium pricing under the guise of a 'great deal'
“low-efficiency Goodman system priced like higher-end units”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Be very cautious dealing with this company and technician (MO). I was told I was getting a “great deal” on an AC replacement, but it turned out to be a basic, low-efficiency Goodman system priced like higher-end units. Last summer, MO added refrigerant to my system and said there was no leak. Another company later confirmed there was a leak, and the issue came back within two weeks. Based on my experience, I …”
Positive
“We had an emergency in our house and Mo showed up promptly and fixed the water leak and took care of everything. Great job - will use his service again”
“I needed my leaky galvanized water service line replaced from the curb valve in the sidewalk into the basement. I obtained various quotes and decided to go with Moe. He took the extra time to explain everything in detail. He is extremely knowledgeable and, most of all, honest. The end result was flawless. Much better than I expected and the price was more than reasonable. Highly recommend Moe and his team.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 82 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
Should you hire NJ Masters Plumbing?
Best for
- Whole-house repiping
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own NJ Masters Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
NJ Masters Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Bloomingdale · West Orange · Sloatsburg · Livingston