New Tex Plumbing
Plumber · The Woodlands, TX
Our verdict
Consistently fast response times and skilled technicians, but pricing fairness score of 0 is a major red flag that contradicts otherwise glowing reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise speed and responsiveness, with multiple mentions of same-day or immediate service even during busy periods
1 cited review
“Came out immediately to diagnose and fix the problem.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Strong workmanship quality noted across multiple jobs ranging from repairs to major installations
1 cited review
“Omar went above and beyond to fix my issues.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Customer service approach includes phone support and willingness to travel distance for emergencies (example: service to New Caney from Houston area)
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Critical discrepancy: pricing_fairness score is 0 while all 5 reviews are 5-star ratings with no pricing complaints mentioned. This suggests either unreported billing issues, missing negative reviews, or scoring error that warrants direct price verification before booking.
“Omar went above and beyond to fix my issues.”
1 more cited review
“Came out immediately to diagnose and fix the problem.”
Cited in 5 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Pricing fairness dimension scored 0/100 despite no explicit pricing complaints in available reviews, suggesting either hidden cost issues or data quality problem
Keep it in proportion: these concerns are cited in 5 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Service was amazing and Omar went above and beyond to fix my issues.”
“Fast and friendly service from John with New Tex. We lost our hot water, and he helped talk me through it on the phone. The next day he came by and fixed my problem in a matter of minutes. I was very grateful for him taking time out of his busy schedule around the Houston area to help us out up here in New Caney. Definitely recommend and glad we have New Tex around!!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 58 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
Own New Tex Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
New Tex Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.